ITIL Intermediate SO
5.0 /5
- Offered bySimplilearn
- Private Institute
- Estd. 2010
ITIL Intermediate SO at Simplilearn Overview
ITIL Intermediate SO
at Simplilearn
Demand for certified professionals in the SO module of ITIL is growing dramatically in the global IT market
Mode of learning | Online |
Difficulty level | Intermediate |
Credential | Certificate |
ITIL Intermediate SO at Simplilearn Highlights
ITIL Intermediate SO
at Simplilearn
- Earn a certificate of completion from Simplilearn
ITIL Intermediate SO at Simplilearn Course details
ITIL Intermediate SO
at Simplilearn
Who should do this course?
- Chief Information Officers CIOs
- Chief Technology Officers CTOs
- Managers or Team Leaders or Service Designers
- IT Architects or Consultants or Security Managers
- IT Planners or Audit Managers
- ITSM IT Service Management Trainers
- Individuals who require a deeper understanding of the ITIL service operation stage of the ITIL service lifecycle
- IT professionals associated with a service operation environment
- ITIL Foundation certified individuals who want to advance to ITIL Expert and Master Levels in IT Service Management
- Individuals seeking progress toward the ITIL Master Certificate in IT Service Management
More about this course
- This SO training course focuses on IT governance, risks, budgets, and strategic assets
- You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam
- Professionals involved in the management of IT service operations will benefit from the ITIL Intermediate SO certification
ITIL Intermediate SO at Simplilearn Curriculum
ITIL Intermediate SO
at Simplilearn
Service Operation purpose
Key components of ITIL library
Service Operation processes
Service Operation activities
Service desk
Critical Success Factors
Challenges and risks
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