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ITIL Intermediate SO 

  • Offered bySimplilearn
  • Private Institute
  • Estd. 2010

ITIL Intermediate SO
 at 
Simplilearn 
Overview

Demand for certified professionals in the SO module of ITIL is growing dramatically in the global IT market

Mode of learning

Online

Difficulty level

Intermediate

Credential

Certificate

ITIL Intermediate SO
 at 
Simplilearn 
Highlights

  • Earn a certificate of completion from Simplilearn
Details Icon

ITIL Intermediate SO
 at 
Simplilearn 
Course details

Who should do this course?
  • Chief Information Officers CIOs
  • Chief Technology Officers CTOs
  • Managers or Team Leaders or Service Designers
  • IT Architects or Consultants or Security Managers
  • IT Planners or Audit Managers
  • ITSM IT Service Management Trainers
  • Individuals who require a deeper understanding of the ITIL service operation stage of the ITIL service lifecycle
  • IT professionals associated with a service operation environment
  • ITIL Foundation certified individuals who want to advance to ITIL Expert and Master Levels in IT Service Management
  • Individuals seeking progress toward the ITIL Master Certificate in IT Service Management
More about this course
  • This SO training course focuses on IT governance, risks, budgets, and strategic assets
  • You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam
  • Professionals involved in the management of IT service operations will benefit from the ITIL Intermediate SO certification

ITIL Intermediate SO
 at 
Simplilearn 
Curriculum

Service Operation purpose

Key components of ITIL library

Service Operation processes

Service Operation activities

Service desk

Critical Success Factors

Challenges and risks

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ITIL Intermediate SO
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