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ITIL V4 Foundation Training 

  • Offered bylearnmall.in

ITIL V4 Foundation Training
 at 
learnmall.in 
Overview

Mode of learning

Online

Credential

Certificate

ITIL V4 Foundation Training
 at 
learnmall.in 
Highlights

  • Lifetime Access of the Course
  • Certificate of Learning
  • 01h 05m on-demand video
  • Learn Anytime, Anywhere
  • Recommended for All
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ITIL V4 Foundation Training
 at 
learnmall.in 
Course details

Who should do this course?
  • Anyone who is interested in learning more about the ITIL framework can take up this course
  • Anyone who wants to practice for the wider context of customer experience and digital transformation
What are the course deliverables?
  • Information Security Management
  • Contribution to Service Value Chain
  • Contribution of Knowledge Management
  • Measurement and Reporting
  • Measurement and Reporting to Value Chain
  • Organizational Change Management
  • Knowledge Management
More about this course
  • ITIL 4 is a set of guiding principles and best practices that enterprises all over the world use to create value and offer high-quality, cost-effective services to consumers and customers
  • Students will learn about the Information Technology Infrastructure Library version 4, also known as ITIL 4, in this course
  • The ITIL® framework is utilised in government, commercial, and non-profit organisations alike, and focuses on IT Service Management best practices and efficient operations

ITIL V4 Foundation Training
 at 
learnmall.in 
Curriculum

Introduction Video

What is Information Security Management?

Contribution to Service Value Chain

Contribution of Knowledge Management

What is Measurement and Reporting?

Measurement and Reporting to Value Chain

Design and Transition

What is Organizational Change Management?

Purpose of Knowledge Management

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ITIL V4 Foundation Training
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