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GW - Leading Healthcare Quality and Safety 

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Leading Healthcare Quality and Safety
 at 
Coursera 
Overview

Duration

13 hours

Start from

Start Now

Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Leading Healthcare Quality and Safety
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Beginner Level
  • Approx. 13 hours to complete
  • English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
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Details Icon

Leading Healthcare Quality and Safety
 at 
Coursera 
Course details

Skills you will learn
More about this course
  • Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice. This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act (PDSA) model to address quality improvement challenges, and learn strategies to lead a culture of change. The course takes a world view of patient safety and quality, linking participants to research and resources from the World Health Organization (WHO), the US Agency for Healthcare Research and Quality (AHRQ), the Joint Commission and other international organizations. Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance (NCQA) and other leaders in quality movement.
  • About The George Washington University School of Nursing
  • Ranked among the top nursing schools by U.S. News & World Report, the George Washington University School of Nursing educates and inspires nurses to provide high-quality, compassionate person-centered health care. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally. The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world.
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Leading Healthcare Quality and Safety
 at 
Coursera 
Curriculum

Establishing a Framework for Quality & Safety

Welcome to the Course!

An Interview with Peggy O?Kane, Founding & Current President of the National Committee for Quality Assurance (NCQA)

The Unsettling Facts

Models for Change

Summary

Please tell us more about you as a learner....

Module 1 Readings & Resources

Module 1 Practice Quiz

Safety as a First Principle of Quality

Introduction

The Lewis Blackman Story

The Science of Patient Safety

Systems Re-Engineering

Human Factors

Summary

Module 2 Readings & Resources

Module 2 Quiz

Measures & Measurement

Introduction

A Framework for Measures

What Makes a Good Measure?

Measurement: Why & What

Use & Reporting of Measures

Summary

Module 3 Readings & Resources

Desirable Measures Checklist

Module 3 Quiz

Quality and Safety Improvement Science

Introduction

Identifying the Problem & Benchmarking

Quality Improvement Process

QI as a Team Sport

Quality Innovations: An Interview with Jesse Hines

Summary

Module 4 Readings and Resources

Module 4 Quiz

Leadership for Quality & Safety

Introduction

Culture of Improvement and Safety: Models for Creating More Effective Organizations

Leadership and Followership in a Culture of Quality

Knowing Who You Are as a Leader

Overcoming Resistance to Change

Summary

Module 5 Readings & Resources

Module 5 Quiz

Leading Healthcare Quality and Safety
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Leading Healthcare Quality and Safety
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