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Manage meetings and calling in Microsoft Teams 

  • Offered byMicrosoft

Manage meetings and calling in Microsoft Teams
 at 
Microsoft 
Overview

Duration

5 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Manage meetings and calling in Microsoft Teams
 at 
Microsoft 
Course details

Skills you will learn
What are the course deliverables?
  • Manage meetings and virtual events experiences
  • Configure and manage Microsoft Teams devices
  • Manage phone numbers
  • Manage Phone System for Microsoft Teams
  • Troubleshoot audio, video, and client issues
More about this course
  • Learn the meetings and calling features in Microsoft Teams, including managing meetings experiences, managing Microsoft Teams devices, managing calling features with Calling Plans and Phone System, and the basic troubleshooting tool for Teams issue

Manage meetings and calling in Microsoft Teams
 at 
Microsoft 
Curriculum

MODULE:1 Manage meetings and virtual events experiences

Explore meetings and virtual events in Microsoft Teams

Configure meeting settings

Create and manage meeting policies

Configure audio conferencing

Configure live events settings

Create and manage live events policies

Examine live events across Microsoft 365

MODULE:2 Configure and manage Microsoft Teams devices

Plan for Teams Rooms deployment

Select Microsoft Teams devices

Configure Microsoft 365 resource accounts for Teams Rooms

Remote provision and sign-in for new devices

Manage devices in Microsoft Teams

Create and manage configuration profiles

Manage Microsoft Teams device tags

Troubleshoot Teams Rooms

MODULE:3 Manage phone number

Evaluate Microsoft Teams calling solutions

Get phone numbers with Calling Plans

Manage emergency addresses

Manage phone numbers for users

Manage voice settings for users

MODULE:4 Manage Phone System for Microsoft Teams

Explore Phone System

Plan and design call queues and auto attendants

Create and manage Teams resource accounts

Configure call queues

Configure auto attendants

Configure dial plans

Create and manage calling policies

Create and manage call park policies

Create and manage caller ID policies

MODULE:5 Troubleshoot audio, video, and client issues

Troubleshoot Teams

Collect and identify logs

Clear Microsoft Teams client cache

Identify issues with call analytics

Identify issues with Call Quality Dashboard

Use Power BI to analyze Call Quality Dashboard data

Identify issues with the Direct Routing Health Dashboard

Manage meetings and calling in Microsoft Teams
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Manage meetings and calling in Microsoft Teams
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Microsoft 

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