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OmniStudio Consultant 

  • Offered bySalesforce

OmniStudio Consultant
 at 
Salesforce 
Overview

Duration

2 hours

Mode of learning

Online

Credential

Certificate

OmniStudio Consultant
 at 
Salesforce 
Highlights

  • Content: 60 multiple-choice/multiple-select questions and up to 5 unscored questions*
  • Time allotted to complete the exam: 105 minutes
  • Passing score: 63%
  • Registration fee: USD 200, plus applicable taxes as required per local law
  • Retake fee: USD 100, plus applicable taxes as required per local law
  • Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment.
  • References: No hard-copy or online materials may be referenced during the exam.
  • Prerequisite: None
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OmniStudio Consultant
 at 
Salesforce 
Course details

Who should do this course?
  • Business Analyst or Business Consultant
  • Consultant/Senior Consultant
  • Solution Architect
  • Delivery Manager/Director
  • Project, Product, or Program Manager
  • UX Designe
More about this course
  • The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role
  • Candidates able to explain the purpose of OmniStudio tools
  • Student can design solutions using OmniStudio tools that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

OmniStudio Consultant
 at 
Salesforce 
Curriculum

FlexCards

Explain the capabilities, use cases and purpose of using FlexCards.

Design FlexCards to ensure they meet customer requirements/needs.

Collect and group the customer 360 Information required to show to an end user. (Console, FlexCards)

OmniScripts

Explain the basic structure of an OmniScript.

Validate developed OmniScript processes to ensure client expectation alignment.

Identify business process step requirements and map them to OmniScript Components required to implement them.

Data Tools

Explain the purpose and benefits of Integration Procedures and DataRaptors.

Design Integration Procedures and related DataRaptors.

Describe the benefits of using Decision Matrices and Expression Sets and provide real examples.

Best Fit Solutioning

Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices.

Map process requirements to OmniStudio capabilities and explain the interaction between them.

Create fit/gap analyses between requirements and OmniStudio capabilities.

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OmniStudio Consultant
 at 
Salesforce 

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