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Return items in Microsoft Dynamics 365 Business Central 

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Return items in Microsoft Dynamics 365 Business Central
 at 
Microsoft 
Overview

Duration

1 hour

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Return items in Microsoft Dynamics 365 Business Central
 at 
Microsoft 
Course details

Skills you will learn
What are the course deliverables?
  • Set up returns management in Dynamics 365 Business Central
  • Manage customer returns in Dynamics 365 Business Central
  • Manage returns to vendors in Dynamics 365 Business Central
More about this course
  • This path will help you learn how to process returns
  • This learning path helps prepare you for Exam MB-800: Microsoft Dynamics 365 Business Central Functional Consultant
  • In this course, learn how to set up returns management in Dynamics 365 Business Central
  • Learn how to enter return agreements and process and post return documents
  • You will also learn about return orders, and how to enter replacement items on a sales return order

Return items in Microsoft Dynamics 365 Business Central
 at 
Microsoft 
Curriculum

Set up returns management in Dynamics 365 Business Central

Introduction - Set up sales return order management

Set up purchase return order management

Return reasons

Check your knowledge

Summary

Manage customer returns in Dynamics 365 Business Central

Introduction - Replace wrong items

Return defective items to vendors

Exercise - Return items in Dynamics 365 Business Central

Check your knowledge

Summary

Manage returns to vendors in Dynamics 365 Business Central

Introduction - Register a compensation agreement with a vendor

Apply exact cost reversing

Check your knowledge

Summary

Return items in Microsoft Dynamics 365 Business Central
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Return items in Microsoft Dynamics 365 Business Central
 at 
Microsoft 

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