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Troubleshoot Microsoft Exchange Online 

  • Offered byMicrosoft

Troubleshoot Microsoft Exchange Online
 at 
Microsoft 
Overview

Duration

5 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Advanced

Official Website

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Credential

Certificate

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Troubleshoot Microsoft Exchange Online
 at 
Microsoft 
Course details

Skills you will learn
What are the course deliverables?
  • Troubleshoot problems with mail flow
  • Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365
  • Troubleshoot compliance and retention issues
  • Troubleshoot encryption, auditing, and journaling
  • Troubleshoot desktop Outlook clients
  • Troubleshoot issues with mobile devices
  • Troubleshoot Exchange Online configuration issues
  • Troubleshoot hybrid and migration issues
More about this course
  • Learn how to solve a broad range of problems that can arise in organizations using Exchange
  • In this learning path, you?ll troubleshoot many aspects of Exchange, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations
  • This learning path helps prepare you for Exam MS-220: Troubleshooting Microsoft Exchange Online
  • Investigate and diagnose misconfigured encryption, auditing, and journaling in your Exchange Online organization

Troubleshoot Microsoft Exchange Online
 at 
Microsoft 
Curriculum

Troubleshoot problems with mail flow

Introduction

Investigate problematic messages

Troubleshoot transport rules and conditional routing

Troubleshoot DNS issues

Investigate and repair SMTP issues

Troubleshoot problems with mail flow

Knowledge check

Summary

Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365

Introduction

Troubleshoot inbox rules

Troubleshoot message attachments

Investigate actions taken by Defender for Office 365

Troubleshoot spam filter policies

Troubleshoot message filtering

Knowledge check

Summary

Troubleshoot compliance and retention issues

Introduction

Troubleshoot eDiscovery

Troubleshoot holds

Manage item deletion

Troubleshoot retention policies

Troubleshoot message records management

Troubleshoot compliance retention issues

Knowledge check

Summary

Troubleshoot encryption, auditing, and journaling

Introduction

Diagnose encryption problems

Troubleshoot mailbox auditing

Troubleshoot journaling

Troubleshoot encryption, auditing, and journaling

Knowledge check

Summary

Troubleshoot desktop Outlook clients

Introduction

Troubleshoot Outlook connections to Exchange

Fix Outlook authentication issues

Troubleshoot calendars

Troubleshoot desktop Outlook clients

Knowledge check

Summary

Troubleshoot issues with mobile devices

Introduction

Troubleshoot mobile devices that access Exchange Online

Troubleshoot ActiveSync

Troubleshoot mobile device issues

Knowledge check

Summary

Troubleshoot Exchange Online configuration issues

Introduction

Provision objects without problems

Troubleshoot recipient issues

Troubleshoot address lists and address books

Investigate organization-wide settings

Troubleshoot public folder issues

Troubleshoot Exchange Online configuration issues

Knowledge check

Summary

Troubleshoot hybrid and migration issues

Introduction

Troubleshoot setup and mail flow in hybrid configurations

Address other hybrid configuration problems

Ensure a smooth migration

Troubleshoot hybrid and migration issues

Knowledge check

Summary

Troubleshoot Microsoft Exchange Online
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Troubleshoot Microsoft Exchange Online
 at 
Microsoft 

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