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Use Connected Customer Service with Dynamics 365 

  • Offered byMicrosoft

Use Connected Customer Service with Dynamics 365
 at 
Microsoft 
Overview

Duration

1 hour

Start from

Start Now

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Use Connected Customer Service with Dynamics 365
 at 
Microsoft 
Course details

What are the course deliverables?
  • Get started with Connected Customer Service for Dynamics 365 and Azure IoT
  • Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT
More about this course
  • Use the Connected Customer Service Add-in for Dynamics 365 to integrate IoT devices with Dynamics 365 Customer Service to help service customers
  • The Connected Customer Service Add-in for Microsoft Dynamics 365 integrates Internet of Things (IoT) devices with Microsoft Dynamics 365 Customer Service to help organizations create a proactive approach to providing service to customers

Use Connected Customer Service with Dynamics 365
 at 
Microsoft 
Curriculum

Get started with Connected Customer Service for Dynamics 365 and Azure IoT

Introduction

Choose a deployment type

Install Connected Customer Service

Customer assets and IoT alerts

Check your knowledge

Summary

Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT

Introduction

Generate alerts from IoT devices

Device management and interaction

Create and send commands to IoT devices

Check your knowledge

Summary

Use Connected Customer Service with Dynamics 365
 at 
Microsoft 
Entry Requirements

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  • Not mentioned

Use Connected Customer Service with Dynamics 365
 at 
Microsoft 
Admission Process

    Important Dates

    Nov 30, 2024
    Course Commencement Date

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    Use Connected Customer Service with Dynamics 365
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    Microsoft 

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