Use Service Management in Microsoft Dynamics 365 Business Central 

Introduction

Activate Service Management in Business Central

Overview of Service Management in Business Central

Navigation and interface overview of Service Management features

Check your knowledge

Summary

Introduction

Begin general setup for Service Management

Set up the other FastTabs for Service Management

Set up service items

Set up service orders

Set up service costs

Set up service shelves

Set up loaners

Set up fault reporting

Check your knowledge

Summary

Introduction

Create and manage service orders

Create a customer from a service order

Manage service order statuses and track progress

Comments

Review service item history

Exercise - Create a service item

Check your knowledge

Summary