Associate of Applied Science in Quality Customer Service at Rio Overview
Associate of Applied Science in Quality Customer Service
at Rio
Equip with the knowledge and skills to navigate the dynamic world of customer interactions
Duration | 24 months |
Start from | Start Now |
Total fee | ₹19.12 Lakh |
Mode of learning | Online |
Official Website | Go to Website  |
Course Level | UG Degree |
Associate of Applied Science in Quality Customer Service at Rio Highlights
Associate of Applied Science in Quality Customer Service
at Rio
- Earn a degree after completion of the course
- Financial aid facility available
Associate of Applied Science in Quality Customer Service at Rio Course details
Associate of Applied Science in Quality Customer Service
at Rio
Skills you will learn
Who should do this course?
- Individuals with no prior experience
- Those seeking career advancement
- Career changers
What are the course deliverables?
- Assess various situations including procedures, policies, customer needs, and concerns to take the appropriate actions
- Collaborate with diverse individuals and groups in a culturally responsive manner to achieve common goals
- Utilize effective communication skills with diverse populations to build trust and rapport in varied settings
- Demonstrate effective self-management skills relative to time management, interpersonal relationships, and professional ethics
- Make connections between customer service and various industries and job settings
More about this course
- In this course students will gain a strong foundation in customer service principles, communication techniques, and conflict resolution strategies
- This course delves into essential areas like building rapport, exceeding customer expectations, and fostering loyalty
- In this course explore best practices for using technology in customer service settings and may even delve into specific industry specializations
Associate of Applied Science in Quality Customer Service at Rio Curriculum
Associate of Applied Science in Quality Customer Service
at Rio
Term 1
First-Year Composition
Quality Customer Service
Term 2
Workplace Communication Skills
Professional Development
Term 3
Interpersonal Communication
Techniques of Supervision
Term 4
Mathematical Concepts and Applications
Teamwork Dynamics
Term 5
Elements of Intercultural Communication
Introduction to Human Communication
Term 6
Restricted Elective
Humanities, Fine Arts & Design
Term 7
Restricted Elective
Restricted Elective
Term 8
Restricted Elective
Social-Behavioral Sciences
Term 9
Restricted Elective
Restricted Elective
Term 10
Natural Sciences General or Natural Sciences Quantitative
Restricted Elective
Associate of Applied Science in Quality Customer Service at Rio Entry Requirements
Associate of Applied Science in Quality Customer Service
at Rio
Eligibility criteria
- Education: High school/ Diploma
Conditional Offer
- Not mentioned
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Associate of Applied Science in Quality Customer Service
at Rio
Raushan Kumar · Jan 13, 2025
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Associate of Applied Science in Quality Customer Service at Rio Contact Information
Associate of Applied Science in Quality Customer Service
at Rio