Salesforce Administrator Certification Training Course 

offered by Besant Technologies, Velachery - Chennai

Cloud Computing & its Models

What is Salesforce.com?

Evolution and Products

Different Editions in Salesforce.com

How to sign up for Developer Edition

Set up the company profile

Configure the user interface

Configure search settings

Set up Chatter

Restrict logins

Determine object access

Set up record access

Manage record access with the role hierarchy

Deal with record access exceptions

Manage field-level security

Data Loader v/s Import wizards

Import new records using import wizards

Update existing records with the data loader

Upsert operation, Export and Export All

Mass transfer records between users

Back up data with a weekly export

Mass delete records

Manage Email Administration

Set up workflow rules and Approval Processes

Automate Leads and Cases

Understand the data model and navigation

Find answers in Help & Training

Rollup summary & Cross object formula

Manage user profiles

Create and manage users

Troubleshoot user login issues

Set up Chatter Free and Chatter external users

Administer standard fields

Create new custom fields

Create selection fields: picklists and lookups

Create Formula Fields

Work with Page Layouts

Work with Record Types and Business Processes

Maintain Data Quality

Run and modify reports

Create new reports with the report builder

Filter reports

Summarize Report Data

Bucket Fields in Reports

Print, Export, Scheduling and Email Reports

Build Dashboards

Adding Dashboards in Home Page

Queues

Public Groups