PG Diploma in Customer Relationship Management (PGDCRM) offered by SCDL Pune
- Private Institute
- Estd. 2001
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Overview
Duration | 24 months |
Mode of learning | Online |
Difficulty level | Intermediate |
Credential | Certificate |
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Highlights
- Dedicated Corporate Cell for Assistance, Customized Fast Track executive program
- Interactive E-Learning comprising of case studies act as a supplementary learning model.
- A great course for learning Distance MBA
- Diploma Course
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Course details
- Career Opportunities as :Manager-Client Servicing, Customer Relationship Manager, CRM Specialist, Relationship Manager, Product Manager, etc
- Online classroom environment- students are able to attend a live online classroom and interact with expert faculty via the internet
- Comprehensive Self learning material is specially prepared for every course by our in-house Academics Department, with the distance learning methodology in mind
- Online chat sessions are organized every week to help participants clear doubts immediately and participate in stimulating discussions with the subject tutors
- Interactive E-Learning comprising of case studies and scenarios are developed in-house and act as a supplementary learning model.
- The Post Graduate Diploma in Customer Relationship Management program aims to address the growth in service industry and the need for leadership skills in services marketing and managing the customer supplier relationship. The program curriculum is designed to equip students with knowledge and skills related to services marketing, customer service, customer retention / relationship management, call centre management, account management, service design and service quality management. Emphasis is laid on customer satisfaction and loyalty, data management, sales force automation and the current and future status of CRM.
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Curriculum
SEMESTER I
Customer Relationship Management
Consumer Behaviour
Sales and Distribution Management
Services Marketing
CRM in Service Industry
SEMESTER II
Advanced CRM
B2B Markets and CRM
Marketing Research
E-Business
SEMESTER III
Business Communication
Consumer Protection Act, 1986
Research Methodology
Project
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Entry Requirements
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Admission Process
Important Dates
Other courses offered by SCDL Pune
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Frequently Asked Questions
Q: Is Symbiosis Centre for Distance Learning a good college/Institute?
Q: Is it worth pursuing MBA/PGDM at SCDL Pune?
Here's an unbiased and factual answer to the question:
Pursuing MBA/PGDM at SCDL Pune
Based on various reviews and feedback from students and alumni, here are some key takeaways:
Placement Records
* Average package offered: 7.2 LPA (the highest package: 17 LPA, the lowest package: 1.3 LPA)
* Percentage of students placed: around 80%
* Top recruiters include Tata, Microsoft, Hotspot, and others
* Roles offered: administration, team leader, managing director, and more
Infrastructure and Facilities
* Well-designed classrooms, laboratories, and libraries
* Access to e-library, e-books, e-newspapers, and online resources
* Good Wi-Fi connectivity across campus
* Sports facilities available, including kabbadi, basketball, volleyball, and cricket courts
Teaching Quality
* Helpful and knowledgeable teachers
* Good teaching quality, with emphasis on understanding
* Regular doubt-clearing sessions and query resolution
* Assignments, projects, and mid-term exams help assess student progress
Curriculum
* Relevant and industry-aligned coursework
* Annual changes to reflect industry trends
* Opportunities for internships and career advancement
Student Feedback
* Overall satisfaction with the programme and faculty
* Positive comments about the flexibility of exam schedules
* Some concerns about limited exposure to certain industries or sectors
Conclusion
While the programme at SCDL Pune seems to offer strong placement records, good infrastructure, and helpful faculty, it's essential to weigh these benefits against individual goals and preferences. Students seeking a more traditional on-campus experience may benefit from considering alternative options. Those prioritizing flexible scheduling and remote learning might appreciate the program's offerings.
Remember, each student's experience is unique, and it's crucial to consider multiple perspectives when making decisions about higher education.
Q: Which courses does Symbiosis Centre for Distance Learning offer?
Q: What is the fees range for courses offerred by the Symbiosis Centre for Distance Learning?
Q: What is the effectiveness of the placement cell for MBA/PGDM programs at SCDL Pune?
Effectiveness of Placement Cell for MBA/PGDM Programs at SCDL Pune
* Placement Rate: According to the students' reviews, almost 80% of the students get placed with good packages, making the placement cell effective in securing employment opportunities for MBA/PGDM graduates.
* Domain-wise Placements: Business Development and Operations were two popular domains of recruitment, indicating a diverse range of career options for students.
* Role of Placement Cell: Activities conducted by the placement cell played a significant role during the actual placement rounds, suggesting a proactive approach by the institution towards helping students secure jobs.
Note: While there may not be extensive information available specifically on the effectiveness of the placement cell, these points summarize the general sentiments expressed by students regarding the college's placement record.
Student Forum
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune News & Updates
PG Diploma in Customer Relationship Management (PGDCRM) at SCDL Pune Contact Information
Symbiosis Bhavan 1065 B, Gokhale
Cross Road
Pune ( Maharashtra)
(For general query)
(For admission query)