Administrative Assistant Training 

Individuals interested in starting a career as administrative assistants or office support staff

Describe the role of an administrative assistant

Discuss the day-to-day activities of an administrative assistant

Outline some basic telephone and voicemail etiquette

Explain how to organise an annual shareholders' meeting to elect directors

Distinguish between the ‘decimal’ and ‘group name’ filing systems

State how to use essential office equipment such as telephones, computers, fax machines and so on

This course teaches you all you need to know to start a career in this field

We explain how to act and behave before or after being hired and lay out the daily duties of an administrative assistant

We then cover telephone etiquette and basic filing techniques before showing you how to organise meetings and conferences and use office machinery properly