BMC certified professional - DWPA 20.x 

Configure BMC Digital Workplace and Multitenancy

Configure approvals for BMC Digital Workplace

Rebrand and deploy BMC Digital Workplace to users

Perform general troubleshooting tasks for BMC Digital Workplace

Export and Import BMC Digital Workplace data

Describe BMC Digital Workplace Catalog, Roles, and External Systems

Copying BMC ITSM Users into BMC Digital Workplace Catalog

Create service catalog, categories, templates, sub-catalogs, banners, and bundles

Describe service fulfillment options and workflow and questions concepts

Create a basic workflow for Remedy connector and approvals

Explore various Application Settings options, Surveys, and Reports

Create workflow to add user to AD group and integrate service vendor via REST

Create asset groups and service actions for the My Stuff page

Identify various log file types and troubleshooting tips

Create a workflow that generates multiple ITSM records