Boosting Productivity through the Tech Stack
- Offered byCoursera
Boosting Productivity through the Tech Stack at Coursera Overview
Duration | 29 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Boosting Productivity through the Tech Stack at Coursera Highlights
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Course 4 of 5 in the Salesforce Sales Development Representative
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Beginner Level To be successful you should have completed the previous courses in this training.
- Approx. 29 hours to complete
- English Subtitles: English, Spanish
Boosting Productivity through the Tech Stack at Coursera Course details
- This is Course 4 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete the course, please ensure you have taken Course 1: Groundwork for Success in Sales Development, Course 2: Foundations for Interviewing with Confidence, and 3: Conversational Selling Playbook for SDRs.
- This course demonstrates how to enhance productivity by implementing tech tools that streamline your SDR workflow. You?ll be introduced to a variety of best-in-class sales software that will help you achieve the most optimal results ? every time. By the end of the course, you?ll feel confident in formulating bulletproof outreach strategies in order to engage with prospective customers.
- Course 4 in the Sales Development Representative (SDR) Professional Certificate will give you the necessary skills to launch a career in the non-technical side of the tech industry.
- By the end of the course, you will be able to:
- - Examine and navigate the tech stack and stay up-to-date on the latest tech tools used in the tech sales workforce
- - Understand the basic principles of customer relation management (CRM) tools and how to use them effectively as part of your workflow
- - Use sales intelligence tools to find prospects and optimize your workflow
- - Formulate bulletproof outreach strategies to engage with prospective customers
- - Apply the power of social media and video to find and connect with prospects
- To be successful in this course, you should have:
- - An ability to communicate in verbal and written form in a way that is accessible and understandable by a general audience (you don?t need to be formal or refined)
- - Baseline computer literacy (you must be able to use a word processor, web search, and email)
- - Familiarity with social media, including LinkedIn
- - Ability and willingness to learn new technology tools
- - Motivation to grow personally and professionally
- - Hunger for feedback and coaching
- - Successfully completed the previous courses in this training
Boosting Productivity through the Tech Stack at Coursera Curriculum
Tech Tool Basics for Sales Development
Boosting Productivity through the Tech Stack
Course Introduction
Instructor Introduction Video
Turbocharging the SDR Workflow through Tech
Integrating Tech Tools into the SDR Workflow
Tools to Boost Productivity
Keeping Up with the Evolving Tech Stack
Becoming Savvy and Skillful with Tech Tools
Review of Week 1: Tech Tool Basics for Sales Development
Syllabus
How to Schedule Emails with Boomerang for Gmail
Practice Quiz - Turbocharging the Workflow through Tech
Practice Quiz - Keeping Up with the Evolving Tech Stack
Practice Quiz - Becoming Savvy and Skilful With Tech Tools
Graded Quiz - Building Your Tech Stack
Ground Your Workflow with Salesforce
What Is a CRM?
Using CRM Tools Like a Pro
If It's Not in Salesforce, It Doesn't Exist
Using Salesforce with Strategy and Creativity
Transforming the Sales Experience through AI
Review of Week 2: Ground Your Workflow with Salesforce
Introduction to Trailhead
Introduction to Salesforce
Salesforce Classic vs. Lightning Experience
CRM Basics for Lightning Experience
Understanding the Basics of Sales Cloud
Build Connections and Relationships with Salesforce
Power Your Sales Process
Visualize and Present Key Business Metrics
Share and Collaborate with Chatter
Collaborate on the Go!
Improve Your Pipeline with Strategic Prospecting
Sell Effectively with Design Thinking
Use Design Thinking to Build Your Sales Pipeline
Amp Up Your Productivity with Better Digital Habits
Practical Guide: Get the Most out of Your Day
Imagining the Future of Sales
Close More Deals Using AI for Sales
Practice Quiz - Understanding Basic Principles of Customer Relationship Management (CRM) Tools
Practice Quiz - Using Salesforce Like a Pro
Practice Quiz - Using Salesforce with Strategy and Creativity
Graded Quiz - Transforming the Sales Experience through AI
Optimize Your Workflow with Sales Intelligence Tools
Introduction to Sales Intelligence
Introduction to Data Enrichment Tools
Using Data Enrichment Tools Like a Pro
Introduction to Call Analysis Tools
Introduction to Power Dialers
Introduction to LinkedIn Sales Navigator
SDR Best Prospecting Practice: LinkedIn Prospect List Development
Review of Week 3: Optimize Your Workflow with Sales Intelligence Tools
Strategies for Effective Data Enrichment
Practice Quiz - Understanding the Basic Principles of Data Enrichment Tools
Practice Quiz - Using Data Enrichment Tools Like a Pro
Practice Quiz - Understanding Basic Principles of Calling Tools
Practice Quiz - Practicing with LinkedIn Sales Navigator
Graded Quiz - Optimizing Your Workflow with Data Enrichment Tools
Strategize, Interact, and Track with Sales Engagement Tools
Introduction to Sales Engagement
Using Sales Engagement Tools Like a Pro
Review of Week 4: Strategize, Interact, and Track with Sales Engagement Tools
Introduction to Outreach Management
Concrete Strategies for Effective Sales Engagement
Practice Quiz - Conducting Outreach Using Sales Engagement Tools
Practice Quiz - Using Sales Engagement Tools Like a Pro
Graded Quiz - Strategize, Interact, and Track with Sales Engagement Tools
Create Leverage with Social Media and Video Prospecting Tools
Introduction to Social Selling Tools
Using Social Selling Tools Like a Pro
Concrete Strategies for LinkedIn
Introduction to LinkedIn InMail and Direct Message
Introduction to Video Prospecting
Using Video Prospecting Tools Like a Pro
Review of Week 5: Create Leverage with Social Media and Video Prospecting Tools
Course Review: Boosting Productivity through the Tech Stack
Introduction to the Mock Company
Peer Review Instructions and Sample
Strategies for Effective Social Selling
Building Your Brand on LinkedIn
Social Selling Index
InMail vs. Email
Practice Quiz - Basic Principles of Social Selling Tools
Practice Quiz - Using Social Selling Like a Pro
Practice Quiz - Practicing with LinkedIn InMail
Practice Quiz - Using Video Prospecting Tools Like a Pro
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