Building Conversational Experiences with Dialogflow

5.0 /5

(1 Rating)

Offered byCoursera

Building Conversational Experiences with Dialogflow
at
Coursera
Overview

Learn everything you need to know about Conversational Experiences and give a boost to your professional career

Duration	7 hours
Mode of learning	Online
Difficulty level	Beginner
Credential	Certificate

Building Conversational Experiences with Dialogflow
at
Coursera
Highlights

Earn a certificate of completion from Google Cloud

Building Conversational Experiences with Dialogflow
at
Coursera
Course details

More about this course

The Contact Center AI: Conversational Design Fundamentals and Contact Center AI: Building a Dynamic Virtual Agent courses have similar learning objectives to the ones in the course being deprecated in this notice
They walk learners through the process of identifying a use case, creating intents and entities for conversational agents, and using context and fulfillment for conversation awareness and third party system integrations
This course provides a deep dive into how to create a chatbot using Dialogflow, augment it with Cloud Natural Language API, and operationalize it using Google Cloud tools

Building Conversational Experiences with Dialogflow
at
Coursera
Curriculum

Welcome to the course

Course Introduction

Getting Started with Google Cloud Platform and Qwiklabs

Building conversational experiences with Dialogflow

What is a conversational experience ?

Chatbot journey and challenges

Build engaging conversational interfaces with Dialogflow

Life of a conversation

Your chatbot workflow

Defining Intents and Entities

Defining intents for your agent

Identifying entities in your intent

Module Review

Maintaining context and taking actions

Maintaining context in your conversation

Taking actions with Fulfilment

Taking your chatbot to production

Taking your chatbot to production

Demo: Setup knowledge base in Cloud Datastore

Deploying a webhook for fulfilment

Building a custom UI

Demo: Deploy a webhook and setup custom UI

Securing the webhook

Demo: Securing the webhook with basic authentication

Integrations

Module Review

Additional Features

Voice enablement

Versions and Environments

Knowledge Connector

Spelling Correction

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Building Conversational Experiences with Dialogflow
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Coursera
Students Ratings & Reviews

5/5

1 Rating

4-5
1

Rahul Hindocha

Building Conversational Experiences with Dialogflow

Offered by Coursera

Learning Experience: The course was very detailed and helpful for learning about the Dialogflow framework and NLP in general.

Faculty: The faculty were expert in the domain of NLP and they were former employees of Google The resources were easy to understand and very detailed.

Reviewed on 10 Feb 2023Read More