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Business English for Cross-cultural Communication 

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Business English for Cross-cultural Communication
 at 
Coursera 
Overview

Duration

22 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Business English for Cross-cultural Communication
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 4 of 5 in the Business English for Non-Native Speakers Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Approx. 22 hours to complete
  • English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
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Details Icon

Business English for Cross-cultural Communication
 at 
Coursera 
Course details

More about this course
  • This course aims to prepare you for working in an cross-cultural Business setting. We'll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. By combining all of your vocabulary, reading, speaking, and writing skills that you acquired in the previous three courses, you will learn how language plays an important role in cross-cultural communication. You will also enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural Business context. Skills learned in this course help prepare you to deliver the professional business presentation in the Capstone project.
  • After completing this course, you will be able to:
  • - identify possible cross-cultural issues and misunderstandings in communication
  • - apply strategies to overcome possible cross-cultural issues and misunderstandings in communication
  • - produce documents with an appropriate style for business communication purposes within a cross-cultural situation
  • - deliver a speech with an appropriate style for business communication purposes within a cross-cultural situation
Read more

Business English for Cross-cultural Communication
 at 
Coursera 
Curriculum

Welcome module

Welcome

Objectives and outcomes

Learning how to learn

Learning vocabulary

The HKUST Grammar Guide

What is culture?

What is culture?

English as a Lingua Franca

Challenging grammar: comparative and superlative forms

Challenging English sounds /?/ "sherry" and /?/ "cherry"s

Objectives and outcomes

Vocabulary prep

Can we define culture?

Objectives and outcomes

Vocabulary list

More on comparative and superlative forms

Relatively, rather, compared to

Vocabulary practice

Vocabulary practice

Module 2

Culture and communication strategies

Digital communication

The cultural situation - Part 1

The cultural situation - Part 2

Cultural strategy - Writing

Cultural strategy: Speaking (Part 1)

Cultural strategy: Speaking (Part 2)

Challenging English Grammar: Connective choice

Challenging English Sounds - /?/ ?thing? and /?k/ ?think?

Rhythm, stress and pausing

Vocabulary prep

Cross-cultural communication barriers

Avoiding cultural faux pas in international business

Objectives and outcomes

Vocabulary list

Adverb and Connective Choice

List of conjuncts

Peer review practice: Sample of a culturally insensitive email

Vocabulary prep

Vocabulary practice

Culturally insensitive email: peer review practice

Module 3

Culture and management communication

Hofstede's cultural dimensions

Cross-cultural communication skills for management

Directness of language

Challenging English Grammar:The continuous tense

Challenging English sounds: /w/ "west"-v- /v/ "vest"

More on Hofstede's cultural dimensions

Hofstede?s Cultural Dimensions: applications, further studies, and criticisms

Objectives and outcomes

Vocabulary list

More on the continuous (past, present, future)

Vocabulary practice

Module 4

Culture, application and ethics

Applying Cultural Frameworks

Business Negotiations

Applying Cultural Frameworks in Business Ethics

Challenging English Sounds-/l/ "light" and /r/ "right"

Challenging English Grammar: Misplaced modifiers & dangling participles

Analyzing case studies

Directness of communication - in Cross Cultural Contexts

Objectives and outcomes

Vocabulary list

More on misplaced modifiers & dangling participles

Vocabulary practice

Module 5

Concluding module

Final exam

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Business English for Cross-cultural Communication
 at 
Coursera 

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