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Certified Public Relations Officer 

  • Offered byVSkills

Certified Public Relations Officer
 at 
VSkills 
Overview

Public Relations certification significantly adds value to the candidates profile and helps in assessing the skills for performance betterment

Duration

13 hours

Total fee

3,499

Mode of learning

Online

Credential

Certificate

Future job roles

Cloudera, Event Manager , Cloud Services

Certified Public Relations Officer
 at 
VSkills 
Highlights

  • Earn a certificate of completion from Vskills
  • Get Lifelong e-learning access
Details Icon

Certified Public Relations Officer
 at 
VSkills 
Course details

More about this course
  • Public relation primarily involves building relationships between an organization and its key audiences
  • Public relations is a management function that helps evaluate relations, identify and match the policies and procedures of an individual or an organisation with the public interest and work towards generating public awareness and understanding
  • The Certification focuses on developing public relation strategy and tactical requirement of the profession
  • A Public Relation Officer represents the organization and is involved in activities such as image building, goodwill creation and making people aware of the policies and procedures of the organization etc

Certified Public Relations Officer
 at 
VSkills 
Curriculum

Public Relations Officer

Fundamentals and Emergence

Functions of Public Relations

Strengths of a Public Relations officer

Duties and Responsibilities of a Public Relations officer

Emergence of Public Relations

Public Relations in India

Strategic Planning for Public Relations

Formative Research

Communication Plan Strategy

Communication Plan Tactics

Evaluation of Impact

Communication and Public Relations

Definition

Purpose of Communication

Elements of Communication

The Seven C’S of Communication

Barriers to Communication

Overcoming Communication Barriers

Negotiating Skills and Public Relations

Negotiation Styles

Negotiation Tactics

Negotiation Process

Marketing PR and Integrated Marketing Communication

Introduction

Goals of Marketing Public Relations

MPR Roles

Integrated Marketing Communication

Importance of IMC

Role of Advertising within the Marketing Program

Role of Advertising within the Communication Mix

Other Ways of Communications

Publicity and Public Relations

Barriers to IMC

Customer Relations

New Customer

Total Customer Satisfaction

Consumer Movement in India

Customer Relations Programme

Maintaining Good Customer Relations

Customer Relationship Management (CRM)

Dealer Relations

Company Outlook towards Dealers

Dealer’s View of A Company

Objectives of Dealer Relations

Manufacturer’s Support to Dealers

Communicating to the Dealers

Vendor Relations

Vendors’ Expectations

Buyer Company Expectations

Vendor Relations Objectives

Public Relations for Vendors

Vendor Relationship Management (VRM)

Employee Public Relations

Introduction

Employee Expectations

Successful Employee Relations

Problems Management Faces

Communication Media for Employee Public Relations

House Journal

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Certified Public Relations Officer
 at 
VSkills 

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