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British Council - Communicating across Cultures 

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Communicating across Cultures
 at 
FutureLearn 
Overview

Duration

3 weeks

Mode of learning

Online

Credential

Certificate

Communicating across Cultures
 at 
FutureLearn 
Highlights

  • Duration 3 weeks
  • Weekly study 4 hours
  • 100% online Learn at your own pace
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Communicating across Cultures
 at 
FutureLearn 
Course details

More about this course
  • In an increasingly diverse and multicultural world, being able to navigate the complexities and nuances of intercultural communication is vital.
  • On this course, culture experts from the British Council will guide you on how to successfully navigate multicultural and multilingual situations, improving your cultural intelligence (CQ) in the process.
  • You'll be invited to reflect on what culture is, and how it's influenced your preferences and behaviour in intercultural situations.
  • You'll evaluate both new and familiar cultural situations, reflecting on how others might react to your behaviours, enabling you to respond positively and empathetically.
  • Identifying practical strategies and techniques, you'll learn how to communicate effectively and manage challenging intercultural situations.
  • You'll examine how to successfully work in multicultural teams. By developing an intercultural mindset, you'll see how to adapt to different communication styles, and enhance your own cultural intelligence by better understanding how people from other cultural backgrounds communicate.
  • As businesses become more international, and workplaces more diverse, it's crucial to communicate with sensitivity.
  • Moreover, intercultural communication is vital to improve engagement and trust in an increasingly divided society especially when young people and young women often feel excluded from decision making.
  • You'll come away from this course more confident in your ability to approach multiculturalism, and work effectively with people from varied backgrounds.
Read more

Communicating across Cultures
 at 
FutureLearn 
Curriculum

Understanding yourself

Making the most of this course

Understanding your cultural identity

Values, preferences and behaviour

Managing unconscious bias

Applying an intercultural mindset

Developing your skills

Responding with intercultural competence

Building rapport and trust

Identifying your communication style

Adapting to others? communication styles

Applying your skills in a multicultural world

Cultural influences on group dynamics

Successful team meetings

Handling challenging intercultural communication

Putting it all together

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