University of Surrey - Communicating with Diverse Audiences
- Offered byFutureLearn
Communicating with Diverse Audiences at FutureLearn Overview
Duration | 4 weeks |
Total fee | ₹2,763 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Communicating with Diverse Audiences at FutureLearn Highlights
- Duration 4 weeks
- Weekly study 3 hours
- 100% online Learn at your own pace
Communicating with Diverse Audiences at FutureLearn Course details
- Communication with diverse audiences is necessary for many professions.
- You may face communication barriers when talking to people with a different cultural background, who speak different varieties of English, or who don't share your life experiences and professional practices.
- On this course, you'll learn how different values or expectations, and different varieties of English can pose challenges to effective communication.
- You'll learn to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.
Communicating with Diverse Audiences at FutureLearn Curriculum
Making Sense of Culture
Introduction to the course
What is culture?
The cultural iceberg
Being critical
Obstacles in communication across linguistic and cultural boundaries
Summing up week 1
The Communication Filter
Communication: practices and perceptions
Filters and cues
Filters and cues in action
Unconscious bias
Summing up week 2
Communication Across Englishes
'Englishes' in the world
English as a lingua franca
Evaluating success in ELF
Negotiation of meaning
Summing up week 3
Managing Relationships in Diverse Contexts
Rapport management and its dimensions
Interactional goals and rapport management strategies
Rapport management in practice
Developing (intercultural) communicative competence
Course summary
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