Communication Principles for Leaders
- Offered byCoursera
Communication Principles for Leaders at Coursera Overview
Duration | 22 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
Communication Principles for Leaders at Coursera Highlights
- Earn a certificate after completion of the course
- Assessment and quizzes
- Financial aid available
Communication Principles for Leaders at Coursera Course details
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
- This course was developed for professionals from any area or industry to use communication strategically to improve their management and business understanding. There is no mandatory prerequisite but having business experience will help participants make the most of the proposal of texts, analyses, and content. From a unique approach, it funnels content from understanding reputation formation to practical actions that each participant can apply in their daily life.
Communication Principles for Leaders at Coursera Curriculum
Corporate Communication
Importance of Reputation
What has changed in the world
Big questions to answer
How to communicate in this new world
Course syllabus
Today's Organizations Still Have Work to Do with Workforce Diversity, Equity, and Inclusion Efforts
Ipsos reputation council report
Communication in a Time of Crisis
Trust Barometer
Week 1 Practice Quiz - Corporate Communication
Ted Talk with Rachel Botsman: covers trust as the currency of new economy
External Communication
Why should we communicate with different stakeholders?
Tools for building communication with different stakeholders
How to deal with media
How to deal with social media and influencers
Recording of Communication Principles for Leaders Live Session on 21-11-18 20:18:22 [58:52]
Stakeholder communication and the risks and rewards of dialogue
Advocacy
New media and influencers
Graded quiz - Weeks 1 and 2
Practice quiz: communicating with different stakeholders
Practice quiz: tools for better communication
Practice quiz: dealing with media
Practice quiz: dealing with media and influencers
Starbucks CEO speaks out after black men arrested
Employee Communication
Why do we invest in employee communication?
What is employee communication?
What does change after COVID-19
What do they want? How to make employee communication more assertive
The business case for world-class internal communication
How Vodafone transformed their internal communications
How to combat Zoom fatigue
Being more assertive
Practice quiz: employee communication
Practice quiz: at the heart of employee communication
Practice quiz: Covid effect
Practice quiz: assertiveness
Peer-graded assignment
Leadership Communication
Leadership challenges nowadays
What is leadership communication?
Dialogue as resources for leaders
Good Leadership Is About Communicating Why
Leadership is a Conversation
Graded quiz - Weeks 3 and 4
Practice quiz: leadership challenges
Practice quiz: leadership communication
Practice quiz: about the dialogue
What makes a good leader?
Leadership Communication Superpower
The power of silence
The power of listening
The power of your words
The power of questions
The power of storytelling
What is your superpower?
Bonus track
Is silence killing your company?
Being a Good Listener
The power of words: Maya Angelou
The surprising power of questions
The Storytellers Secret
Carmine Gallo
10 ways to have a better conversation
Staff-graded assignment instructions
Graded quiz - Week 5
Practice quiz: resources for improve dialogue I
Practice quiz: resources for improve dialogue II
Practice quiz: resources for improve dialogue III
Practice quiz: resources for improve dialogue IV
Practice quiz: resources for improve dialogue V
Practice quiz: all resources together create a better leader
Starbucks case
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