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Configure and manage sales and customers in Dynamics 365 Supply Chain Management 

  • Offered byMicrosoft

Configure and manage sales and customers in Dynamics 365 Supply Chain Management
 at 
Microsoft 
Overview

Duration

9 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Configure and manage sales and customers in Dynamics 365 Supply Chain Management
 at 
Microsoft 
Course details

What are the course deliverables?
  • Configure and manage the order to cash process in Dynamics 365 Supply Chain Management
  • Configure and use agreements in Dynamics 365 Supply Chain Management
  • Configure and use intercompany trade in Dynamics 365 Supply Chain Management
More about this course
  • The process of working with customers, understanding the life cycle of the sales process, and setting up sales agreements are all important factors that impact a company's success
  • This learning path helps prepare you for Exam MB-330: Microsoft Dynamics 365 Supply Chain Management Functional Consultant
  • Dynamics 365 Supply Chain Management facilitates intercompany trade so that an organization's legal entities can trade goods while all documents are automatically generated for the participating legal entities, thus saving the organization time and money

Configure and manage sales and customers in Dynamics 365 Supply Chain Management
 at 
Microsoft 
Curriculum

Configure and manage the order to cash process in Dynamics 365 Supply Chain Management

Introduction - Order to cash process

Sales and marketing overview

Create and confirm sales quotations

Create and process sales orders

Sales order entry scenarios

Sales order picking processes

Configure order promising

Configure order hold codes

Process customer returns

Sales order reservations

Configure and use commissions

Configure customer and item search

Lab - Create a sales order and work with commissions

Check your knowledge

Summary

Configure and use agreements in Dynamics 365 Supply Chain Management

Introduction

Work with trade agreements

Create sales agreements

Create purchase agreements

Configure trade allowance management

Configure brokerage contract management

Configure royalty contract management

Configure vendor rebates

Rebate management module

Exercise - Create a purchase agreement

Exercise - Generate and process customer rebates

Exercise - Create trade agreements

Check your knowledge

Summary

Configure and use intercompany trade in Dynamics 365 Supply Chain Management

Introduction

Intercompany trading

Set up intercompany trade

Process intercompany chain orders

Set up intercompany agreements and direct deliveries

Lab - Configure intercompany relations

Exercise - Process a purchase order-initiated intercompany chain

Exercise - Process a sales order-initiated intercompany chain

Exercise - Process returns in intercompany

Exercise - Process an intercompany direct delivery

Check your knowledge

Summary

Configure and manage sales and customers in Dynamics 365 Supply Chain Management
 at 
Microsoft 
Entry Requirements

Eligibility criteriaUp Arrow Icon
Conditional OfferUp Arrow Icon
  • Not mentioned

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Configure and manage sales and customers in Dynamics 365 Supply Chain Management
 at 
Microsoft 

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