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Emory University - Conflict Transformation 

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Conflict Transformation
 at 
Coursera 
Overview

Duration

17 hours

Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Conflict Transformation
 at 
Coursera 
Highlights

  • 50% started a new career after completing these courses.
  • 17% got a tangible career benefit from this course.
  • Earn a shareable certificate upon completion.
Details Icon

Conflict Transformation
 at 
Coursera 
Course details

More about this course
  • This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We?ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.
  • Regardless of your familiarity with the topic, you'll get insightful tips, portable handouts, lively demonstrations, and personalized assignments to bridge and enhance your own knowledge and history within the conflict narrative. In any area of your life, you'll benefit from the practical techniques and transferable information offered throughout this five-week journey.

Conflict Transformation
 at 
Coursera 
Curriculum

Conflict As an Opportunity?

Welcome and an Introduction to the Course

Conflict Transformation Introduced

Understanding Conflict

The Four Dimensions of Change

Conflict Is a Nested Phenomenon

Constructive Change and Nonviolent Resistance

Week 1 Recap

Course Outline and Grading Information

Fundamental Texts on Conflict Transformation

Nested Theory and Nonviolent Resistance

Practice

Know Thyself: How Do You Respond to Conflict and Why Do You Respond That Way?

Self-Assessment Overview

The Five Conflict Styles

Which Style Is Best for What Kind of Conflict?

The Brain's Response to Conflict

The Body's Response to Conflict

Week 2 Recap

Discover Your Conflict Style

Weekly Readings

Physical and Psychological Responses to Stress

Practice

What in the World Is Going On? Analyzing Conflict

Analyzing Conflict Overview

"Trouble at the Bus Stop"

The ABC Tool

The Onion Tool

The Tree Tool

Week 3 Recap

Weekly Readings

Case Study and Tools Handout

Conflict Analysis Organizations, Resources, and Manuals

Practice

Doing Well in the Middle

Engaging Conflict from a Middle Ground

Phases of the Mediation Process

The Role of the Mediator

Mediation Demonstration

Defining a Circle Process

Elements of the Circle Process

Week 4 Recap

Weekly Readings

Mediation and Circle Process Handout

Practice

No Easy Road: The Ongoing Work on Conflict Transformation

Other Conflict Considerations

How to Deal with Conflict Erupting Out of Nowhere

How to Deal with Ongoing Conflict

Identifying Deeper Issues

Week 5 Recap

Weekly Readings

Bibliography

Practice

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Conflict Transformation
 at 
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