Create an Omnichannel Customer Experience
- Offered byOpenClassrooms
Create an Omnichannel Customer Experience at OpenClassrooms Overview
Create an Omnichannel Customer Experience
at OpenClassrooms
Duration | 8 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Create an Omnichannel Customer Experience at OpenClassrooms Highlights
Create an Omnichannel Customer Experience
at OpenClassrooms
- Earn a certificate of completion from Open Classroom
Create an Omnichannel Customer Experience at OpenClassrooms Course details
Create an Omnichannel Customer Experience
at OpenClassrooms
What are the course deliverables?
- Learning Outcomes
- By the end of this course, you'll be able to:
- identify the stakes of the omnichannel customer experience.
- outline your omnichannel strategy.
- create a customer experience using an omnichannel approach.
More about this course
- In this course, we'll be guiding you as you evaluate and outline your strategy
- Then we'll be here to support you in creating a customer experience with an omnichannel approach
Create an Omnichannel Customer Experience at OpenClassrooms Curriculum
Create an Omnichannel Customer Experience
at OpenClassrooms
Part #1 - Identify the Stakes of an Omnichannel Customer Experience
Part #2 - Outline Your Omnichannel Strategy
Part #3 - Create a Customer Experience Using an Omnichannel Approach
Create an Omnichannel Customer Experience at OpenClassrooms Faculty details
Create an Omnichannel Customer Experience
at OpenClassrooms
Su Naulls
Designation : I am a digital marketing expert and I specialize in marketing strategy and omnichannel customer experience.
Create an Omnichannel Customer Experience at OpenClassrooms Entry Requirements
Create an Omnichannel Customer Experience
at OpenClassrooms
Eligibility criteria
- Prerequisites :
Conditional Offer
- Not mentioned
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