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CRM Salesforce for Beginners 

Star Icon5.0 /5
  • Offered byEdureka

CRM Salesforce for Beginners
 at 
Edureka 
Overview

Learn CRM , Cloud Computing and Introduction to Salesforce.com (SFDC).

Total fee

₹7,627

Mode of learning

Online

Difficulty level

Beginner

Credential

Certificate

CRM Salesforce for Beginners
 at 
Edureka 
Highlights

  • Edureka certifies you as a CRM Salesforce Beginner based on the project reviewed by our expert panel.
  • You get lifetime access to Learning Management System (LMS) where presentations, quizzes, installation guide & class recordings are there.
  • You will undergo self-paced learning where you will get an in-depth knowledge of various concepts that will be covered in the course.
  • Towards the end of the Course, you will work on a real life case study.
  • Each class has practical assignments which shall be finished before the next class and helps you to apply the concepts taught during the class.
Read more
Details Icon

CRM Salesforce for Beginners
 at 
Edureka 
Course details

Who should do this course?
  • For Professionals or anyone interested in learning about CRM Salesforce.
What are the course deliverables?
  • Introduction to CRM and SFDC
  • SFDC Overview
  • SFDC Security Model - 1
  • SFDC Security Model - 2
  • SFDC Configuration - 1
  • SFDC Configuration - 2
  • SFDC Advanced Configuration - 1
  • SFDC Advanced Configuration - 2
More about this course
  • Become an expert in CRM Salesforce by mastering concepts of CRM, its business implications and how Cloud computing is changing the way businesses use technology to engage with their customers.
  • Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning.
  • You'll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.

CRM Salesforce for Beginners
 at 
Edureka 
Curriculum

MODULE:1

CRM Overview, Cloud Computing, Introduction to Salesforce.com (SFDC), SFDC Modules.

MODULE:2

SFDC Business objects & their application, Standard Business Objects, Custom Business Objects, Salesforce Data Model, Salesforce Relationships.

MODULE:3

Salesforce Data Fields, Salesforce Security Features, Organization Wide Default, Profiles, Roles.

MODULE:4

Records Mass Transfer, Sharing Rules & Application, Application of Roles & Sharing Rules, Profiles & Permission Sets.

MODULE:5

Profiles, Permission Sets, Page Layout, Record Type, Field Level Security.

MODULE:6

Marketing Cloud, Sales Cloud, Products & Price Book, Quote Management, Service Cloud, Activities, Analytics, Reports, Dashboards, Translation Workbench.

MODULE:7

Queue, Assignment Rules, Auto Response, Approval Processes, Workflow, Escalation Rules, Validation Rule.

MODULE:8

Chatter, Content management, Data Loader, Deployment using Change Sets, Apex & Visual Force.

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CRM Salesforce for Beginners
 at 
Edureka 
Students Ratings & Reviews

5/5
Verified Icon4 Ratings
S
Sudhiranjan Sarma
CRM Salesforce for Beginners
Offered by Edureka
5
student review
Other: My experience with edureka about Python is much impressed, with such quality of the training. We get access to each day class recorded sessions after the live class. Edureka is very quick reactive towards the queries of each single user, they answer and follow-up to ensure you get the correct response to resolve your query. Online recording of the course is very useful as you can go back and refer at any time. You have access to course and materials for ever, which is really helpful. More over 24/7 quality support, which is very much important to any of us. I must thank to Edureka for giving such support. Thanks guys
Reviewed on 18 Aug 2021Read More
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A
Abhimanyu Rana
CRM Salesforce for Beginners
Offered by Edureka
5
student review
Other: A total Hands Down!!! Teaching 5/5, Tech Support 5/5, Quality of education 5/5. This is by far 1 stop solution for your studies. I took Python course and was amazed by the teaching. Amazing teachers and course material. 24x7 support for even small queries now that's what I call a pure dedication. I love the whole edureka team. You just got a permanent customer Edureka. Thank you for all the small and big things you did for me. A special thanks to sales team for going out of the way to help me understand the course module and providing me with wonderful offers ;) Cheers:)
Reviewed on 18 Aug 2021Read More
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S
Shashank Sinha
CRM Salesforce for Beginners
Offered by Edureka
5
student review
Other: I have attended the Salesforce Class conducted by Mr. Devanand. Very good - connectivity [v. good], content [good], faculty [excellent], and speed of the class [just right]!
Reviewed on 18 Aug 2021Read More
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N
Nafeeyu Ahmed
CRM Salesforce for Beginners
Offered by Edureka
5
student review
Other: I am an SAP CRM Consultant in Cognizant wanting to learn Salesforce as early as possible and complete Certification. Initially when i called edureka regarding my requirement of completing salesforce training i was a bit skeptical to choose between the local center which offers in house training - then i spoke to one of the edureka reps regarding it - First i taught what he was offering i.e Online Class / Support Team / Study Material n al were just a trick to convert me to a sale - But i was Wrong - he took my requirement seriously and gave me a very convincing plan to complete my certification by the date my company had wanted me to complete it - it was a matter of trust that had payed off for me
Reviewed on 18 Aug 2021Read More
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CRM Salesforce for Beginners
 at 
Edureka 

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