Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
- Offered byLinkedin Learning
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis at Linkedin Learning Overview
Duration | 1 hour |
Total fee | ₹1,400 |
Mode of learning | Online |
Difficulty level | Beginner |
Credential | Certificate |
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis at Linkedin Learning Highlights
- Earn a sharable certificate
- 2 exercise files
- 5 quizzes
- Access on tablet and phone
- Continuing Education Units
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis at Linkedin Learning Course details
- To build products that resonate with customers, companies must first understand where their audience is coming from
- In this course, Chris DallaVilla explores several popular technologies—including Python and Power BI—learner can use to analyze your customers' thoughts and behaviors
- Learn how to use tools to get in tune with customer behavior trends; determine what drives customer loyalty; organize customers by segmentation groups to improve business performance; and identify advocates
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis at Linkedin Learning Curriculum
Introduction
Using customer analytics
Overview
Installations and Introductions
Installing Python
Getting around in Python
Installing Power BI
Getting around in Power BI
Exploring Customer Behavior
Explore customer behavior with Python
Visualize customer behavior with Python
Explore customer behavior with Power BI
Customer Loyalty Analysis
Loyalty analysis with Python
Loyalty analysis with Power BI
Optimize the Customer Journey
Customer journey analysis with Python
Customer journey analysis with Power BI
Organizing Customers
Customer segmentation with Python
Customer segmentation with Power BI
Identify Your Advocates
Identify advocates with Python
Identify advocates with Power BI
Conclusion
Next steps
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