Customer Relationship Management
4.7 /5- Offered byGreat Learning
Customer Relationship Management at Great Learning Overview
Customer Relationship Management
at Great Learning
Join this CRM course to understand the working of a Customer Relationship Management process
Duration | 1 hour |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Customer Relationship Management at Great Learning Highlights
Customer Relationship Management
at Great Learning
- Completion Certificate
- Free lifetime access
Customer Relationship Management at Great Learning Course details
Customer Relationship Management
at Great Learning
More about this course
- This CRM course will introduce learner to the overall CRM process, its benefits, and how big companies like Apple & Amazon are incorporating it into their growth strategy
- Learner will start with understanding what CRM is and its primary purpose and then will be made to understand its many benefits
- Learner will learn about the components that drive CRM
- The CRM process will be taught along with the examples and explaining the roles and responsibilities of a Customer Relationship Manager
Customer Relationship Management at Great Learning Curriculum
Customer Relationship Management
at Great Learning
Main components of Operations Management
Introduction to Customer Relationship Management
What is Customer Relationship Management?
Benefits of CRM
CRM Process
What does Customer Relationship Managers do?
Examples of CRM
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V
Vishal Gautam
Customer Relationship Management
Offered by Great Learning
1
Disatisfied with GREAT LEARNING.
Other: I am very much dissatisfied with the services provided by GREAT LEARNING. They are nothing but professional SCAMMERSÂ. During admission, they made many false promises and after completion of the course, they simply don't care about their learners. Their consultants are nothing but a salesman. Their curriculum is outdated too. Don't waste your money and time on great learning courses. Better to learn from youtube and Udemy.
Reviewed on 21 Dec 2023Read More
A
Abhaykumar Tawale
Customer Relationship Management
Offered by Great Learning
5
Learning Experience: I learn lots of thing which are very usefull for me in my daily customer interaction. Also these course is very important to me about to understand customer expectations, Learning experience was good
Faculty: Faculties are well experienced and well known the market demand.
Curriculum was relevant and comprehensive, all course points are good and understanding.
Course Support: Career support was helpful
Reviewed on 10 Feb 2022Read More
View All 2 Reviews
Customer Relationship Management
at Great Learning
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