Arizona State University - Digital Communication and Emotion 

Welcome to Digital Communication and Emotion!

Practice the Solution: Using the communication process

Infographic: Communication process

Communicate deliberately and ask clarifying questions: Key takeaways

Practice the solution: Showing emotion in digital ways

Infographic: Video conferencing tips

Digital communication requires specialized approaches: Key Takeaways

Practice the solution: Choosing an appropriate medium

Infographic: Know your audience

Effective communication requires knowing your purpose: Key Takeaways

Practice the solution: Responding to digital confusions

Infographic: How to respond to an emotional email in a professional way

Prepare for inevitable miscommunications: Key Takeaways

Final Thoughts