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Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy 

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Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
 at 
Salesforce 
Overview

Explore the basics of how to act on your customer data across Salesforce applications using Data Cloud

Duration

3 days

Start from

Start Now

Mode of learning

Online

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Credential

Certificate

Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
 at 
Salesforce 
Highlights

  • Earn a certificate from Trailhead Academy
  • Learn from industry experts
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Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
 at 
Salesforce 
Course details

Who should do this course?
  • This course is designed for administrators and business analysts who are responsible for assisting in Salesforce Data Cloud implementations
  • This is also a great foundational course for anyone interested in earning their Data Cloud Consultant credential
What are the course deliverables?
  • Explain core capabilities and benefits of using Salesforce Data Cloud
  • Navigate key Data Cloud features and functionality
  • Differentiate between data model types based on various techniques, including normalized and denormalized data structures, and data modeling objects, fields, and relationships, including Primary and Foreign keys
  • Utilize Data Dictionary to log data and prepare it for ingestion
  • Connect and ingest data into Data Cloud
  • Harmonize data by mapping to the Customer 360 Data Model
  • Link multiple sources of data into a unified profile by configuring identity resolution rulesets, match rules, and reconciliation rules
  • Generate real-time, comprehensive data-driven insights using calculated and streaming insights
  • Create data segments and data actions in Data Cloud in order to target specific audiences
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More about this course
  • In this 3-day instructor-led course, learn how to ingest and harmonize data that maps to the Customer 360 Data Model, and configure unified profiles with identity resolution rulesets, match rules, and reconciliation rules
  • Implement calculated and streaming insights, alongside data segments and data actions, in order to help create real-time, personalized data-driven experiences that power customer success and engagement through targeted automations and integrations

Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
 at 
Salesforce 
Curriculum

Introduction to Salesforce Data Cloud

Define Salesforce Data Cloud

Explore Core Capabilities and Benefits

Navigate Key Features and Functionality

Examine Data Cloud Use Cases

Review Provisioning and Configuration Options

Identify Roles and Permissions

Data Modeling Overview

Define Key Data Modeling Terminology

Identify Data Modeling Objects, Fields, and Relationships

Compare Normalized and Denormalized Data Structures

Define Primary and Foreign Keys

Data Preparation

Review Data Usage Ethics

Identify Data Sources

Log Data Using a Data Dictionary

Data Modeling with Salesforce Data Cloud

Examine the Salesforce Customer 360 Data Model

Compare Data Model Types Used in Data Cloud

Define Data Cloud Object Categorization

Identify Functionality of Primary and Foreign Keys in Data Cloud

Data Ingestion

Define the Data Ingestion Process

Examine Data Space Use Cases

Identify Data Cloud Connectors and Data Sources

Explore Data Ingestion Features in Data Cloud

Define Batch and Streaming Data Transforms

Data Harmonization

Define Key Data Harmonization Concepts

Understand the Value of Data Harmonization

Explore Data Cloud Mapping Capabilities

Unified Profiles

Define Identity Resolution

Review the Profile Unification Process

Identify Key Differences Between a Unified Profile and Golden Record

Configure Identity Resolution Rulesets, Match Rules, and Reconciliation Rules

Inspect Identity Resolution Results

Data-Driven Insights

Define Calculated Insights

Define Streaming Insights

Identify Key Differences Between Calculated and Streaming Insights

Review Options for Building Insights

Examine Formula, Calculated Insight, Streaming Insight, and Segment Operator Use Cases

Data Segmentation and Data Actions

Define Key Data Segmentation Terminology

Create Data Segments in Data Cloud

Implement Calculated Insights and Suggested Values in Segmentation

Publish Data Segments Using Activations

Trigger Targeted Automations and Integrations Using Data Actions

Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
 at 
Salesforce 
Entry Requirements

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Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
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Salesforce 
Admission Process

    Important Dates

    Sep 18, 2024
    Course Commencement Date

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    Discover Salesforce Data Cloud Fundamentals ( SDC101 ) by Trailhead Academy
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