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University of California, Davis - Emotional and Social Intelligence 

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Emotional and Social Intelligence
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Coursera 
Overview

Duration

12 hours

Start from

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Total fee

Free

Mode of learning

Online

Difficulty level

Beginner

Official Website

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Credential

Certificate

Emotional and Social Intelligence
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 1 of 4 in the Professional Skills for the Workplace Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Beginner Level
  • Approx. 12 hours to complete
  • English Subtitles: English, Spanish
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Emotional and Social Intelligence
 at 
Coursera 
Course details

More about this course
  • "We are wired to connect. Neuroscience has discovered that our brains very design makes it sociable, inexorably drawn into an intimate brain to brain linkup whenever we engage with another person." Daniel Goleman ? Prologue ? Social Intelligence
  • Emotional and Social Intelligence (ESI) is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally and socially intelligent in your workplace.
  • Having the ability to master ESI gives employees a distinct advantage in their positions. It allows them to access their emotional center while managing their relationships with their team members. Competencies associated with emotional and social intelligence are often what separates an average performer from a great one. And, unlike our overall intelligence, emotional intelligence can be learned and improved over time.
  • In this course, we will explain the value of emotional and social intelligence for professional success. We'll assess current emotional and social intelligence skills and you will discover the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI) to understand, use and manage emotions. We will explain how stress can impact application of emotional and social intelligence skills, and reflect upon needed actions to take to create connections and build relationships for greater professional effectiveness.
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Emotional and Social Intelligence
 at 
Coursera 
Curriculum

Introduction to Emotional and Social Awareness - ESI

Introduction to Emotional and Social Intelligence

Emotional Competencies

Statistics About Emotional and Social Intelligence

The Performance Connection

How Important is EQ?

Exploring Self-Awareness

Self-Awareness Strategies 1 and 2

Self-Awareness Strategy 3

Self-Awareness Strategy 4

A Note From UC Davis

Self-Reflection and Journaling

Our Approach and Your Reflection

Promoting Emotional Intelligence in the Workplace

7 Examples of High and Low EQ at Work

EQ Self-Assessment

List of Emotions

Get Some Feedback

Module 0 Quiz

Module 1 Quiz

Self-Management

Introduction to Self-Regulation

Self-Regulations Strategies 1-3

Self-Regulations Strategies 4-6

Journaling

Self-Regulation Strategies

Managing Stress

Module 2 Quiz

Social Awareness and Empathy

Introduction to Empathy

The Stages of Empathy

Techniques For Building Empathy

Shifting Perceptual Positions - Walking in Another's Shoes

11 Techniques for Building Empathy

More On Listening

Ask Better Questions

Empathy In Practice

Module 3 Quiz

Relationship Management

Introduction to Connections

Social Skills

The Biochemical Ripple Effect

Final Thoughts on ESI

Strategies 2-5

Strategies 6-10

Motivation - The Final Capability

Strategy #5: Separating Facts From Emotions

Module 4 Quiz

Emotional and Social Intelligence
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Emotional and Social Intelligence
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    Students Ratings & Reviews

    5/5
    Verified Icon2 Ratings
    M
    Mallikarjuna V
    Emotional and Social Intelligence
    Offered by Coursera
    5
    Learning Experience: Very good and informative framework to develop a mindset by maintaining the emotional and social intelligence both personally and professionally
    Faculty: All the faculty are fantastic, they are explaining the process with good accent which could understand by everyone
    Reviewed on 4 Nov 2022Read More
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    Emotional and Social Intelligence
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