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Events Management: Strategy, Event Types and Customer Service 

  • Offered byAlison

Events Management: Strategy, Event Types and Customer Service
 at 
Alison 
Overview

Crafting Memorable Events: Strategy, Diverse Events, & Stellar Service for Unforgettable Experiences

Duration

3 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Future job roles

Customer Support Executive , Event Manager

Events Management: Strategy, Event Types and Customer Service
 at 
Alison 
Highlights

  • Earn a certificate of completion from Alison
  • Learn from expert faculty
Details Icon

Events Management: Strategy, Event Types and Customer Service
 at 
Alison 
Course details

Who should do this course?
  • Event planners, coordinators, managers, and marketers looking to enhance their skills or gain new insights into the strategic aspects of event management and customer service
What are the course deliverables?
  • Discuss the different skills you need as an events planner
  • Recognize the reality of what it takes to be an events planner
  • Explain the importance of customer service in this field
  • Describe how to offer a high level of customer service
  • Describe the process of organizing small and private events
  • Explain the aims of corporate events
  • Explain the main factors to consider when organizing a corporate event
More about this course
  • The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager
  • This free events management and customer service training course will equip you with the basic concepts and skills required to become a successful events planner
  • You will begin with an overview of the events management field and the various strategies involved
  • You will learn about the events management industry in detail, the qualifications and daily tasks required of an events planner, the strategic management of events and how to make your work easier by using events management and planning software
  • Next, you will learn about the customer service skills and personal qualities required to be an events planner
  • Finally, you will learn about different types of events and the specific considerations to organize and plan for each one
Read more

Events Management: Strategy, Event Types and Customer Service
 at 
Alison 
Curriculum

Events Management And Strategies

Events Management And Strategies - Learning Outcomes

Events Management Industry

Qualifications, Daily Tasks And Your Position

Strategic Management

Events Management & Planning Software

Events Management And Strategies - Lesson Summary

Customer Service Skills And Qualities

Customer Service Skills And Qualities - Learning Outcomes

Customer Service

Tips, Delegation And Scheduling

Communication

Customer Service Skills And Qualities - Lesson Summary

Types Of Events

Types Of Events - Learning Outcomes

Small And Private Events

Corporate Events, Conferences And Exhibitions

Celebrity, Fundraising, Sports And Hospitality Events

General Considerations

Types Of Events - Lesson Summary

Course Assessment

Events Management: Strategy, Event Types And Customer Service Assessment

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Events Management: Strategy, Event Types and Customer Service
 at 
Alison 

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