Events Management: Strategy, Event Types and Customer Service
- Offered byAlison
Events Management: Strategy, Event Types and Customer Service at Alison Overview
Duration | 3 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
Future job roles | Customer Support Executive , Event Manager |
Events Management: Strategy, Event Types and Customer Service at Alison Highlights
- Earn a certificate of completion from Alison
- Learn from expert faculty
Events Management: Strategy, Event Types and Customer Service at Alison Course details
- Event planners, coordinators, managers, and marketers looking to enhance their skills or gain new insights into the strategic aspects of event management and customer service
- Discuss the different skills you need as an events planner
- Recognize the reality of what it takes to be an events planner
- Explain the importance of customer service in this field
- Describe how to offer a high level of customer service
- Describe the process of organizing small and private events
- Explain the aims of corporate events
- Explain the main factors to consider when organizing a corporate event
- The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager
- This free events management and customer service training course will equip you with the basic concepts and skills required to become a successful events planner
- You will begin with an overview of the events management field and the various strategies involved
- You will learn about the events management industry in detail, the qualifications and daily tasks required of an events planner, the strategic management of events and how to make your work easier by using events management and planning software
- Next, you will learn about the customer service skills and personal qualities required to be an events planner
- Finally, you will learn about different types of events and the specific considerations to organize and plan for each one
Events Management: Strategy, Event Types and Customer Service at Alison Curriculum
Events Management And Strategies
Events Management And Strategies - Learning Outcomes
Events Management Industry
Qualifications, Daily Tasks And Your Position
Strategic Management
Events Management & Planning Software
Events Management And Strategies - Lesson Summary
Customer Service Skills And Qualities
Customer Service Skills And Qualities - Learning Outcomes
Customer Service
Tips, Delegation And Scheduling
Communication
Customer Service Skills And Qualities - Lesson Summary
Types Of Events
Types Of Events - Learning Outcomes
Small And Private Events
Corporate Events, Conferences And Exhibitions
Celebrity, Fundraising, Sports And Hospitality Events
General Considerations
Types Of Events - Lesson Summary
Course Assessment
Events Management: Strategy, Event Types And Customer Service Assessment