Explore the fundamentals of Microsoft Dynamics 365 Sales
- Offered byMicrosoft
Explore the fundamentals of Microsoft Dynamics 365 Sales at Microsoft Overview
Duration | 3 hours |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Explore the fundamentals of Microsoft Dynamics 365 Sales at Microsoft Course details
- This learning path introduces learners to Dynamics 365 Sales
- You'll learn about the core product capabilities and other tools that you can use to successfully and effectively manage the sales process
- This learning path helps prepare you for Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
- This module introduces learners to Dynamics 365 Sales focusing on managing leads, lead qualification, opportunities and sales orders as part of the standard sales lifecycle
- This module introduces learners to sales forecasting, LinkedIn Sales Navigator and Dynamics 365 Sales Insights and Viva Sales
Explore the fundamentals of Microsoft Dynamics 365 Sales at Microsoft Curriculum
Explore Dynamics 365 Sales
Introduction
Describe use cases for Dynamics 365 Sales
Review the sales lifecycle
Explore a Dynamics 365 Sales business scenario
Describe leads and the process for qualifying leads
Describe the opportunity management process
Exercise: Lab: Work with leads and opportunities
Describe Dynamics 365 Sales business process flows
Describe sales order processing
Knowledge check
Summary and resources
Describe Dynamics 365 Sales capabilities and related apps
Introduction
Identify additional Dynamics 365 Sales capabilities and related apps
Explore a Dynamics 365 Sales related apps business scenario
Describe sales pipeline and forecasting concepts
Describe use cases for and capabilities of Sales Insights
Describe use cases for and capabilities of LinkedIn Sales Navigator
Describe the Dynamics 365 Sales mobile app
Describe Viva Sales
Knowledge check
Summary and resources
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