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Goldman Sachs - Fundamentals of Operations, with Goldman Sachs 10,000 Women 

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Fundamentals of Operations, with Goldman Sachs 10,000 Women
 at 
Coursera 
Overview

Duration

4 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Fundamentals of Operations, with Goldman Sachs 10,000 Women
 at 
Coursera 
Highlights

  • 100% online Start instantly and learn at your own schedule.
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Approx. 4 hours to complete
  • English Subtitles: French, Portuguese (European), Russian, English, Spanish
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Details Icon

Fundamentals of Operations, with Goldman Sachs 10,000 Women
 at 
Coursera 
Course details

More about this course
  • This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level.
  • In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth.
  • In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows. You will consider how to refine your processes to deliver operational efficiency and a competitive advantage for your business, while also increasing value for customers.
  • By the end of the course, you will have mapped and evaluated key processes within your business, identified areas of strength, and selected appropriate measures for improvement as your business grows.
  • The 10,000 Women course collection offers a truly flexible online learning experience. You have the freedom to approach the program in any way that works for you ? take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. If you choose to take all 10 courses, you will explore all the key elements of your business and develop a thorough plan for your business?s growth.
  • You can find out more about the Goldman Sachs 10,000 Women collection in the FAQs.
Read more

Fundamentals of Operations, with Goldman Sachs 10,000 Women
 at 
Coursera 
Curriculum

Fundamentals of Operations, with Goldman Sachs 10,000 Women

Welcome

Exploring the benefits of process improvement ? the principles

Assessing your business processes

Refining your processes to gain competitive advantage

Identifying suitable measures for assessment

Getting started

Process improvement in practice

Understanding the importance of operational processes

Identifying key operational processes

What is process mapping?

Understanding the purpose of process mapping

Identifying waste in your processes

Optimizing your operational processes

Creating competitive advantage with processes

Evaluating your business processes (Exercise 3)

Developing a business process to support growth

Review your operational process with your team (Exercise 4)

Selecting appropriate improvement targets

Ongoing review and development of your business operations

Recording your progress

Congratulations

Progressing to the next course in 10,000 Women

Check your understanding (Exercise 2)

End of course assessment

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Fundamentals of Operations, with Goldman Sachs 10,000 Women
 at 
Coursera 

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