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UIUC - Global Impact: Cross-Cultural Management 

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Global Impact: Cross-Cultural Management
 at 
Coursera 
Overview

Duration

18 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Global Impact: Cross-Cultural Management
 at 
Coursera 
Highlights

  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Approx. 18 hours to complete
  • English Subtitles: English
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Global Impact: Cross-Cultural Management
 at 
Coursera 
Course details

Skills you will learn
More about this course
  • With globalization, multiculturalism is on the rise. Managers need to lead a workforce composed of individuals from diverse cultural backgrounds. Managers need to negotiate and cooperate with organizations from diverse cultures; they need to know about the effects that diverse cultures can have on business practices. This course introduces the fundamentals of multicultural management by describing the impact of culture on interpersonal processes in organizations, discussing how culture shapes communication, leadership, negotiation, and teamwork.
  • Upon successful completion of this course, you will be able to:
  • - understand how national cultures affect managerial activities such as communication, teamwork, negotiation, and leadership,
  • - detect cultural differences and how to prevent & solve misunderstandings,
  • - compare the culture of two countries using an instrument labeled The Culture Map
  • improve your cross-cultural sensitivity, and develop skills to diagnose cross-cultural issues and to come to a compromise.
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Global Impact: Cross-Cultural Management
 at 
Coursera 
Curriculum

Course Introduction and Module 1: Communication Across Cultures

Meet Your Instructor: Tina Girndt-Clougherty

The Impact of the Gies Community

Verbal Communication Across Cultures

Nonverbal Communication Across Cultures

Explicit Versus Implicit Communication

Silence Across Cultures

Seeking Versus Avoiding Confrontation

Cultural Misunderstandings

Cultural Compromise and Reconciliation

Syllabus

About the Discussion Forums

Online Education at Gies College of Business

Updating Your Profile

Module 1 Overview

Module 1 Lecture Transcripts

Orientation Quiz

Lesson 1.1 Practice Quiz

Lesson 1.2 Practice Quiz

Lesson 1.3 Practice Quiz

Lesson 1.4 Practice Quiz

Lesson 1.5 Practice Quiz

Lesson 1.6 Practice Quiz

Lesson 1.7 Practice Quiz

Communication Across Cultures Graded Quiz

Module 2: Team Diversity

Diversity Types

Diversity Costs

Diversity Benefits

Process of Teamwork

Virtual Teams

What norms must the team discuss?

Module 2 Overview

Module 2 Lecture Transcripts

Before Starting the Video Exercise Instructions

Lesson 2.1 Practice Quiz

Lesson 2.2 Practice Quiz

Lesson 2.3 Practice Quiz

Lesson 2.4 Practice Quiz

Lesson 2.5 Practice Quiz

Team Diversity Graded Quiz

Module 3: Negotiation Across Cultures

Negotiation Fundamentals

Individualism and Negotiation

Trust-Building and Negotiation

Thinking Styles and Negotiation

Other Negotiation Styles

Module 3 Overview

Module 3 Lecture Transcripts

Lesson 3.1 Practice Quiz

Lesson 3.2 Practice Quiz

Lesson 3.3 Practice Quiz

Lesson 3.4 Practice Quiz

Lesson 3.5 Practice Quiz

Negotiation Across Cultures Graded Quiz

Module 4: Leadership Across Cultures

Module 4 Introduction

Hierarchical and Egalitarian Leadership

Decision Making Across Cultures

Feedback Across Cultures

Persuasion Across Cultures

Time Management Across Cultures

Implicit Theory Model of Leadership

Western Leadership Bias

Learn on Your Terms

Module 4 Overview

Module 4 Lecture Transcripts

Congratulations on completing the course!

Get Your Course Certificate

Lesson 4.0 Practice Quiz

Lesson 4.1 Practice Quiz

Lesson 4.2 Practice Quiz

Lesson 4.3 Practice Quiz

Lesson 4.4 Practice Quiz

Lesson 4.5 Practice Quiz

Leadership Across Cultures Graded Quiz

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Global Impact: Cross-Cultural Management
 at 
Coursera 

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