Grow With Google - Google IT Support Professional Certificate
4.8 /5- Offered byCoursera
Google IT Support Professional Certificate at Coursera Overview
Duration | 6 months |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Google IT Support Professional Certificate at Coursera Highlights
- Earn a shareable certificate upon completion
- Learn from industry experts
Google IT Support Professional Certificate at Coursera Course details
- Aspiring IT Professionals: Individuals new to the IT field seeking to enter the industry through roles in technical support.
- Career Changers: Professionals from other fields looking to transition into IT support roles and acquire fundamental IT skills.
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Gain skills required to succeed in an entry-level IT job
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Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
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Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
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Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Google IT Support Professional Certificate is one of the most popular courses on Coursera for beginners
The program is designed to make job-ready in three to six months and does not require any degree or prior experience
This program includes over 100 hours of instruction, videos, hands-on labs, and practice-based assessments to prepare you for a successful in the high-growth field of IT
You will be introduced to customer service, troubleshooting, installing programs, networking, operating systems, and other foundational IT skills required for a competitively paid entry-level job
This 5-course program is one of the highest-rated professional certificates on Coursera with 785,000 learners already enrolled
The duration of the Google IT Support Professional Certificate is 6 months with a suggested pace of 10 hours/week
Google IT Support Professional Certificate at Coursera Curriculum
Technical Support Fundamentals
Introduction to IT
Hardware
Operating System
Networking
Software
Troubleshooting
The Bits and Bytes of Computer Networking
Introduction to Networking
The Network Layer
The Transport and Application Layers
Networking Services
Connecting to the Internet
Troubleshooting and the Future of Networking
Operating Systems and You: Becoming a Power User
Navigating the System
Users and Permissions
Package and Software Management
Filesystems
Process Management
Operating Systems in Practice
System Administration and IT Infrastructure Services
What is System Administration?
Network and Infrastructure Services
Software and Platform Services
Directory Services
Data Recovery & Backups
Final Project
IT Security: Defense against the digital dark arts
Understanding Security Threats
Pelcgbybtl (Cryptology)
AAA Security (Not Roadside Assistance)
Securing Your Networks
Defense in Depth
Creating a Company Culture for Security
Google IT Support Professional Certificate at Coursera Entry Requirements
- No specific cutoff mentioned
High school/diploma from recognised board
- Not mentioned
Google IT Support Professional Certificate at Coursera Admission Process
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