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The University of Law - Influencing and Communication Skills for Managers 

  • Offered byFutureLearn

Influencing and Communication Skills for Managers
 at 
FutureLearn 
Overview

Duration

3 weeks

Total fee

2,205

Mode of learning

Online

Official Website

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Credential

Certificate

Influencing and Communication Skills for Managers
 at 
FutureLearn 
Highlights

  • Duration 3 weeks
  • Weekly study 3 hours
  • 100% online Learn at your own pace
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Influencing and Communication Skills for Managers
 at 
FutureLearn 
Course details

More about this course
  • As a manager, it's vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication.
  • This influencing and communication training course will equip managers with the communication strategies and influencing skills they need to influence successfully communicate at work.
  • Communication takes place between everyone, every day, in every organization, in every industry.
  • However, for managers, poor communication can disrupt work relationships and have more severe consequences.
  • On this course, you'll explore the basic concepts of interpersonal communication in the workplace.
  • Led by communication experts at the University of Law, you'll develop your understanding of the communication process, and get to grips with the role of communication in your work as a manager.
  • The course will help you to identify different, useful types of communication from verbal and non-verbal to visual.
  • You'll also consider the different types of communication networks that exist at different levels in an organization, and identify the benefits of using different communication networks for different types of communication.
  • In order to be an effective manager, it's vital that you can effectively communicate your influence to your team.
  • You'll explore the potential barriers to effective communication, and identify ways to overcome them.
  • You'll also learn how to improve your influencing skills as you learn about communicating with influence in today's workplace and the value of being able to influence people at work.
Read more

Influencing and Communication Skills for Managers
 at 
FutureLearn 
Curriculum

What is communication?

Welcome to "Communicating and Influencing in Organisations"!

Facebook - A communication case study

Types of communication

Week 1 Summary

The Role of Communication in Management

Welcome to Week 2!

What is the role of communication in management?

The benefits of effective communication

Management in Practice

Cross Cultural Communication

Good and bad management communication

Week 2 Summary

Tactics used to influence others

Welcome to Week 3!

What is influence?

Tactics to influence others

Check your knowledge

Bibliography

Summary of course

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Influencing and Communication Skills for Managers
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