Intercultural Communication and Conflict Resolution
- Offered byCoursera
Intercultural Communication and Conflict Resolution at Coursera Overview
Duration | 5 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Intercultural Communication and Conflict Resolution at Coursera Highlights
- 11% got a pay increase or promotion
- Offered by University of California, Irvine
- Enroll for free
- Pay only for getting a verified certificate
- 36% got a tangible career benefit from this course
Intercultural Communication and Conflict Resolution at Coursera Course details
- Explain the dimensions of intercultural interactions that add to conflict
- Analyze the dynamics of intercultural interactions
- Plan strategies for success in intercultural interactions
- Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
Intercultural Communication and Conflict Resolution at Coursera Curriculum
WEEK 1: Gettingstarted
Welcome Video
Dimensions of Intercultural Interactions and Conflict
Dimensions of Intercultural Interactions and Conflict - Lesson 1
Dimensions of Intercultural Interactions and Conflict - Lesson 2
Case Study - Outsourcing Team Conflict
Case Study - Cultural Customs
Case Study - Cultural Communication in Leadership
Interview with Julie Espy
Week 2: Analyze the Dynamics of Intercultural Interactions
Analyze the Dynamics of Intercultural Interactions - Lesson 1
Analyze the Dynamics of Intercultural Interactions - Lesson 2
Case Study - Paper Company Concerns
Case Study - Executive Advice
Case Study - Charity Donation
Interview with Konrad Reid
Week 3: Strategies for Success in Intercultural Interactions
Strategies for Success in Intercultural Interactions - Lesson 1
Strategies for Success in Intercultural Interactions - Lesson 2
Case Study - Team Meeting
Case Study - Team Concerns
Case Study - Productivity Issues
Interview with Patrick Gough
Interview with Brent Rasmussen
Course Wrap Up
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Student Forum
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