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Intercultural Communication and Conflict Resolution 

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Intercultural Communication and Conflict Resolution
 at 
Coursera 
Overview

Intercultural communication is the key to millions of global transacations. Gain exceptional communication skills to stand out from the rest.

Duration

5 hours

Start from

Start Now

Total fee

Free

Mode of learning

Online

Difficulty level

Intermediate

Official Website

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Credential

Certificate

Intercultural Communication and Conflict Resolution
 at 
Coursera 
Highlights

  • 11% got a pay increase or promotion
  • Offered by University of California, Irvine
  • Enroll for free
  • Pay only for getting a verified certificate
  • 36% got a tangible career benefit from this course
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Details Icon

Intercultural Communication and Conflict Resolution
 at 
Coursera 
Course details

What are the course deliverables?
  • Explain the dimensions of intercultural interactions that add to conflict
  • Analyze the dynamics of intercultural interactions
  • Plan strategies for success in intercultural interactions
More about this course
  • Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.

Intercultural Communication and Conflict Resolution
 at 
Coursera 
Curriculum

WEEK 1: Gettingstarted

Welcome Video

Dimensions of Intercultural Interactions and Conflict

Dimensions of Intercultural Interactions and Conflict - Lesson 1

Dimensions of Intercultural Interactions and Conflict - Lesson 2

Case Study - Outsourcing Team Conflict

Case Study - Cultural Customs

Case Study - Cultural Communication in Leadership

Interview with Julie Espy

Week 2: Analyze the Dynamics of Intercultural Interactions

Analyze the Dynamics of Intercultural Interactions - Lesson 1

Analyze the Dynamics of Intercultural Interactions - Lesson 2

Case Study - Paper Company Concerns

Case Study - Executive Advice

Case Study - Charity Donation

Interview with Konrad Reid

Week 3: Strategies for Success in Intercultural Interactions

Strategies for Success in Intercultural Interactions - Lesson 1

Strategies for Success in Intercultural Interactions - Lesson 2

Case Study - Team Meeting

Case Study - Team Concerns

Case Study - Productivity Issues

Interview with Patrick Gough

Interview with Brent Rasmussen

Course Wrap Up

Intercultural Communication and Conflict Resolution
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Intercultural Communication and Conflict Resolution
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