Introduction to Office and Administrative Management 

List the duties of an office administrator

Identify the necessary skills required for office administrators to effectively carry out their duties

Describe how human and technical skills can be developed while working as an office administrator

Discuss the importance of proper etiquette within a business environment and its benefits

Explain the importance of organisation in the workplace

Recognise good telephone etiquette in the business environment

Summarise the importance and benefits of competency and professionalism within the workplace

Recall how to effectively organise meetings and conferences

This course will cover the duties, responsibilities and skills needed to succeed in his profession

First, we introduce you to office administration and its importance in any organisation

Then we cover the essential requirements and training you need to become certified and provide crucial tips on how to write a good curriculum vitae and cover letter and prepare you for an administrative job interview