ITIL Expert Certification - IT Service Management
5.0 /5- Offered byPeopleCert
ITIL Expert Certification - IT Service Management at PeopleCert Overview
ITIL Expert Certification - IT Service Management
at PeopleCert
Gain knowledge, skills, and expertise required to achieve the ITIL Expert Certification and excel in IT Service Management roles
Mode of learning | Online |
Credential | Certificate |
ITIL Expert Certification - IT Service Management at PeopleCert Highlights
ITIL Expert Certification - IT Service Management
at PeopleCert
- Earn a certificate after completion of the course
ITIL Expert Certification - IT Service Management at PeopleCert Course details
ITIL Expert Certification - IT Service Management
at PeopleCert
Skills you will learn
Who should do this course?
- IT Service Managers
- IT Operations Managers
- IT Consultants
- IT Project Managers
What are the course deliverables?
- Key concepts, principles, and terminology of ITIL
- Service management as a practice
- Service lifecycle stages and their purposes
- Functions and processes across the service lifecycle
- ITIL guiding principles and best practices
- Integration of ITIL processes and functions across the entire service lifecycle
- Governance, organizational structure, roles, responsibilities, and interfaces
More about this course
- This course equips with comprehensive knowledge and skills in all aspects of IT Service Management (ITSM) as defined by the ITIL framework
- This course is designed to provide IT professionals with a deep understanding of all aspects of IT Service Management (ITSM) as outlined by the ITIL framework. ITIL, or Information Technology Infrastructure Library, is a globally recognized set of best practices for managing IT services to align them with the needs of the business
ITIL Expert Certification - IT Service Management at PeopleCert Curriculum
ITIL Expert Certification - IT Service Management
at PeopleCert
ITIL Foundation Certification
Intermediate Level Modules (Lifecycle and Capability Streams)
Managing Across the Lifecycle (MALC)
ITIL Practitioner
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ITIL Expert Certification - IT Service Management
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