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ITIL® Foundation 4 First Look 

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ITIL® Foundation 4 First Look
 at 
Linkedin Learning 
Overview

Learn everything you need to know about ITIL® Foundation 4 and give a boost to your professional career

Duration

1 hour

Mode of learning

Online

Difficulty level

Beginner

Credential

Certificate

ITIL® Foundation 4 First Look
 at 
Linkedin Learning 
Highlights

  • Earn a certificate of completion from LinkedIn Learning
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ITIL® Foundation 4 First Look
 at 
Linkedin Learning 
Course details

Skills you will learn
More about this course
  • The release of ITIL® 4 modernizes the popular service management framework, adding coverage of topics such as lean, agile, and DevOps
  • In this course, get a first look at the ITIL® 4 Foundation exam
  • ITIL® Expert David Pultorak provides a high-level overview of ITIL® 4, as well as how updates to the framework affect the ITIL® Foundation certification exam
  • Learn about the similarities and differences between the ITIL 4® and ITIL® v3 Foundation exams and certification schemes, as well as what sparked the creation of ITIL® 4 in the first place
  • Plus, explore the seven guiding principles of ITIL® 4, the four dimensions of service management, the components of the ITIL® 4 service value system, and more

ITIL® Foundation 4 First Look
 at 
Linkedin Learning 
Curriculum

Introduction

What is the ITIL® Foundation 4?

What you should know

Why a new ITIL® 4?

Overview of ITIL® 4 Foundation compared to ITIL® 3

Deeper dive into ITIL® 4 and 3

ITIL® 4 Overview

Seven guiding principles of ITIL® 4

The four dimensions of service management in ITIL® 4

The five components of the ITIL® 4 service value system

The six service value chain activities of ITIL® 4

18 ITIL® 4 practices, part 1

18 ITIL® 4 practices, part 2

Conclusion

The new ITIL® certification scheme, including ITIL® 4 Foundation

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ITIL® Foundation 4 First Look
 at 
Linkedin Learning 
Faculty details

David Pultorak
He help people, teams, and organizations get further, faster building digital enterprise critical capabilities, past intellectual acceptance and on to true 'muscle memory' capability, making the ‘what and why’ and practical ‘how’ easy to grasp and act on.

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ITIL® Foundation 4 First Look
 at 
Linkedin Learning 

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