ITIL Foundation Certification
4.9 /5- Offered byPeopleCert
ITIL Foundation Certification at PeopleCert Overview
ITIL Foundation Certification
at PeopleCert
Gain foundational knowledge needed to implement and manage ITIL processes effectively, ultimately aiming to improve the quality of IT service delivery within their organizations
Mode of learning | Online |
Credential | Certificate |
ITIL Foundation Certification at PeopleCert Highlights
ITIL Foundation Certification
at PeopleCert
- Earn a certificate after completion of the course
ITIL Foundation Certification at PeopleCert Course details
ITIL Foundation Certification
at PeopleCert
Who should do this course?
- IT Professionals
- IT Managers and Team Leaders
- Service Desk and Support Staff
- Project Managers
What are the course deliverables?
- Service strategy and value creation
- Detailed understanding of the 26 ITIL processes and 4 functions
- Overview of roles such as Service Owner, Process Owner, and Service Manager
- Review of ITIL Foundation exam format and objectives
- Tips and strategies for passing the ITIL Foundation certification exam
- Key performance indicators (KPIs) and metrics for process improvement
More about this course
- This course is designed to provide participants with a comprehensive understanding of the ITIL framework and its best practices for IT service management (ITSM)
- This course equips participants with the foundational knowledge needed to implement and manage ITIL processes effectively, ultimately aiming to improve the quality of IT service delivery within their organizations
ITIL Foundation Certification at PeopleCert Curriculum
ITIL Foundation Certification
at PeopleCert
Introduction to ITIL
Service Management as a Practice
The ITIL Service Lifecycle
Key ITIL Concepts and Definitions
ITIL Processes and Functions
ITIL Roles and Responsibilities
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T
T Sujay Edwin
ITIL Foundation Certification
Offered by PeopleCert
5
Learning Experience: I took the course through simplilearn. The course content is complete. The exam conducted by peoplecert was online proctered by peoplecert authorized invigilators. The exam platform was easy to navigate and complete the exam
Faculty: The faculty was approachable, had practical knowledge and answered all the questions that were raised
Course resourse is upto date and more than enough to
Reviewed on 5 Mar 2023Read More
S
Sabyasachi Mukerji
ITIL Foundation Certification
Offered by PeopleCert
5
Learning Experience: I had a good session and it will help me in finding growth in my career and if you are looking a management based job and this is the best certification you can get
Faculty: It was good enough and they gave the real life examples to understand the situation
I liked the indepth overview of the services management and the SLA and the engagement with the vendor and the incident manager part what needs to be done and what are the steps we need to execute while we get some issues around the servers
Reviewed on 3 Jan 2023Read More
H
Hrishikesh
ITIL Foundation Certification
Offered by PeopleCert
5
Learning Experience: Easy to understand, and having a lasting impact on career
Faculty: Excellent
Yes. Well structured
Course Support: Yes, helped me a lot in my daily work
Reviewed on 10 Sep 2022Read More
M
MANISH KUMAR JANGID
ITIL Foundation Certification
Offered by PeopleCert
5
Learning Experience: Good
Faculty: It was good
Yes
Course Support: Yes
Reviewed on 1 Aug 2022Read More
S
Surendhar Kathiravan
ITIL Foundation Certification
Offered by PeopleCert
5
Learning Experience: I have taken test through well known online platform of PeopleCert.
Faculty: Faculty was good in teaching and clarifying doubts then and there. It was always an interactive sessions which is very useful
The course content was good and with real time examples easy to learn and they provided with clear explanation.
Course Support: Yes since I know the value of this course for my career growth I have selected this course and completed it.
Reviewed on 19 Jul 2022Read More
View All 14 Reviews
ITIL Foundation Certification
at PeopleCert
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