ITIL Intermediate Certifications - IT Service Management
4.6 /5- Offered byPeopleCert
ITIL Intermediate Certifications - IT Service Management at PeopleCert Overview
ITIL Intermediate Certifications - IT Service Management
at PeopleCert
Gain knowledge and skills needed to effectively manage and improve IT services in alignment with organizational goals and objectives
Mode of learning | Online |
Credential | Certificate |
ITIL Intermediate Certifications - IT Service Management at PeopleCert Highlights
ITIL Intermediate Certifications - IT Service Management
at PeopleCert
- Earn a certification after completion of the course
ITIL Intermediate Certifications - IT Service Management at PeopleCert Course details
ITIL Intermediate Certifications - IT Service Management
at PeopleCert
Skills you will learn
Who should do this course?
- IT Service Managers
- IT Operations Managers
- IT Consultants
What are the course deliverables?
- This module covers the principles and processes involved in developing IT service strategies aligned with business objectives
- Topics include defining service portfolios, financial management, demand management, and service strategy implementation
- This module focuses on the design of IT services and related processes to meet business requirements
- Topics include service catalog management, service level management, availability management, capacity management, IT service continuity management, and information security management
- This module covers the processes and practices involved in transitioning IT services from development to production environments
- Topics include change management, service asset and configuration management, release and deployment management, and knowledge management.
More about this course
- This course is a series of specialized training programs designed to provide in-depth knowledge and skills in specific areas of IT Service Management (ITSM) covered by the ITIL framework
- This course provides knowledge and skills essential for effective IT service management, enabling them to contribute to the improvement and optimization of IT services within their organizations
ITIL Intermediate Certifications - IT Service Management at PeopleCert Curriculum
ITIL Intermediate Certifications - IT Service Management
at PeopleCert
Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operation (SO)
Continual Service Improvement (CSI)
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S
Shruti Kulkarni
ITIL Intermediate Certifications - IT Service Management
Offered by PeopleCert
5
Learning Experience: How ITIL framework helps the IT infrastructure
Faculty: Faculty was very knowledgeable and had in dept knowledge about ITIL
It was easy to understand
Course Support: Yes I did get
Reviewed on 7 May 2022Read More
View 1 Review
ITIL Intermediate Certifications - IT Service Management
at PeopleCert
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