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Low Intermediate English: Shopping & Customer Service 

  • Offered byCoursera

Low Intermediate English: Shopping & Customer Service
 at 
Coursera 
Overview

Duration

19 hours

Total fee

Free

Mode of learning

Online

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Low Intermediate English: Shopping & Customer Service
 at 
Coursera 
Highlights

  • Reset deadlines in accordance to your schedule.
  • Earn a Certificate upon completion .
Details Icon

Low Intermediate English: Shopping & Customer Service
 at 
Coursera 
Course details

More about this course
  • In this course, you will learn important language to describe how you shop, review what you have bought, and assist customers.
  • Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement.

Low Intermediate English: Shopping & Customer Service
 at 
Coursera 
Curriculum

Course Introduction & Voxy Orientation

Welcome to the Low Intermediate English Specialization

Introduction to Voxy

Tips for Taking the VPA

Introduction to Shopping & Customer Service

Download the Voxy App!

What Is the Voxy Proficiency Assessment (VPA)?

Needs Analysis & Voxy Orientation

Introduction to Shopping & Customer Service

Your VPA Score: Is this Low-Intermediate Specialization right for you?

Going Shopping

Introduction to Going Shopping

Getting Groceries

I Went Shopping

How I Shop

Shopping Online

How Do You Shop for Food?

Reviews

Introduction to Reviews

Comparisons & Pricing

Reviewing Electronics

Places & Spaces

Mixed Feelings

Contacting Customer Service

Introduction to Contacting Customer Service

Hotlines & Emails

How May I Help You?

Resolving Customers' Problems

Customer Service Preferences

Helping Customers in Person

Introduction to Helping Customers In Person

What's On Sale?

What's In Stock?

Complaints & Requests

Helping a Customer

Course Project: Independent Study

End-of-Course Project Overview

Study Tip: The Native Speaker Ideal in Language Learning

Congratulations on Finishing Shopping & Customer Service!

End-of-Course Project

Suggested Units for This Course

Independent Study Instructions

Congratulations!

Choose 2 Units!

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Low Intermediate English: Shopping & Customer Service
 at 
Coursera 

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