Manage customer returns in Dynamics 365 Business Central
- Offered byMicrosoft
Manage customer returns in Dynamics 365 Business Central at Microsoft Overview
Manage customer returns in Dynamics 365 Business Central
at Microsoft
Understand how return orders can be used to enter return-related tasks
Duration | 1 hour |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
Manage customer returns in Dynamics 365 Business Central at Microsoft Course details
Manage customer returns in Dynamics 365 Business Central
at Microsoft
Skills you will learn
What are the course deliverables?
- Enter replacement items in a sales return order
- Charge restock fees to customers
- Return defective items to vendors
- Post sales return documents and review posted entries
More about this course
- Learn how to enter return agreements and process and post return documents
- You will also learn about return orders, and how to enter replacement items on a sales return order
Manage customer returns in Dynamics 365 Business Central at Microsoft Curriculum
Manage customer returns in Dynamics 365 Business Central
at Microsoft
Introduction - Replace wrong items
Return defective items to vendors
Exercise - Return items in Dynamics 365 Business Central
Check your knowledge
Summary
Manage customer returns in Dynamics 365 Business Central at Microsoft Entry Requirements
Manage customer returns in Dynamics 365 Business Central
at Microsoft
Eligibility criteria
- Prerequisites: Basic understanding of how to navigate the Dynamics 365 Business Central application and how to process sales and purchase orders
Conditional Offer
- Not mentioned
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Manage customer returns in Dynamics 365 Business Central
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