Technology TechnologyData Science Data ScienceManagement ManagementDegree Programs Degree ProgramsMoreMore
    Courses
Blog Blog
    Trending Articles
    Course Recommendations
Search Icon
LoginSign Up
OpenClassrooms
OpenClassrooms Logo

Manage Your Customer Relationships With CRM 

  • Offered byOpenClassrooms

Manage Your Customer Relationships With CRM
 at 
OpenClassrooms 
Overview

Upskilling is a better roadmap to success. Enroll in this course to learn critical principles of ERP through real-life case studies & examples

Duration

6 hours

Mode of learning

Online

Difficulty level

Intermediate

Official Website

Go to Website External Link Icon

Credential

Certificate

Manage Your Customer Relationships With CRM
 at 
OpenClassrooms 
Highlights

  • Start instantly and learn at your own schedule.
  • Earn a certificate of learning on course completion
  • Enroll for free
  • Pay only for getting a certificate of completion
  • 6 Hours of learning
Read more
Details Icon

Manage Your Customer Relationships With CRM
 at 
OpenClassrooms 
Course details

Skills you will learn
MarketingCustomer RelationshipSalesRelationship ManagementBusiness Development
What are the course deliverables?
  • Map customer journeys
  • List potential uses of CRM software
  • Integrate user experience metrics into your CRM strategy
  • Integrate CRM software into your marketing efforts
  • Demonstrate that your CRM increases business value
More about this course
  • CRM (or customer relationship management) is much more than just another three-letter acronym. It??s the lifeblood of your business. It describes how youunderstand the way your customers do business with you and sets out how youcommunicate with themthroughout the life of that business relationship.

Manage Your Customer Relationships With CRM
 at 
OpenClassrooms 
Curriculum

Map Your Customers' Journey

Define a CRM Strategy Which Improves Customer Satisfaction

Implement CRM in Your Marketing Efforts

Certification

Other courses offered by OpenClassrooms

name

Project Management 101

OpenClassroomsCertificateStar Icon4.6
Free
6 hours
Intermediate
Project ManagementBudgeting
name

Understand the role of Product Manager

OpenClassroomsCertificate
Free
10 hours
Beginner
name

Create Web Applications Efficiently With the Spring Boot MVC Framework

OpenClassroomsCertificate
Free
15 hours
Intermediate
JavaSoftware developmentMVCEnterprise applications
name

Drive Digital Transformation Programs or Projects

OpenClassroomsCertificate
Free
8 hours
Intermediate
View Other 134 CoursesRight Arrow Icon
qna

Manage Your Customer Relationships With CRM
 at 
OpenClassrooms 

Student Forum

chatAnything you would want to ask experts?
Write here...
Home Icon/Management/Sales/Sales and Business Development/Manage Your Customer Relationships With CRM