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Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support 

  • Offered byMicrosoft

Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support
 at 
Microsoft 
Overview

Learn about how Microsoft 365 products are released through the service lifecycle

Duration

1 hour

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Intermediate

Official Website

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Credential

Certificate

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Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support
 at 
Microsoft 
Course details

Skills you will learn
More about this course
  • Learn about how people and organizations can get the most out of their Microsoft 365 investments through adoption guidance, continuous support, and licensing options that meet their needs
  • Learn about how people and organizations get the most out of their technology investments through the various support features offered for Microsoft 365 and how they can help improve Microsoft services for their organization
  • Learn about the pricing model for Microsoft cloud services and how Microsoft 365 is available through a variety of licensing and billing options to meet the needs of people and organizations
  • https://docs.microsoft.com/en-us/learn/certifications/exams/ms-900

Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support
 at 
Microsoft 
Curriculum

Identify licensing options available in Microsoft 365

Introduction

Explore the pricing model for Microsoft cloud services

Explore the billing and bill management options

Explore the available licensing and management options

Knowledge check

Summary and resources

Describe support offerings for Microsoft 365 services

Introduction

Explore support options for Microsoft 365 services

Explain service level agreement (SLAs) concepts

Identify how to track the service health status

Explore how organizations can share feedback on Microsoft 365 services

Knowledge check

Summary and resources

Describe the service life cycle in Microsoft 365

Introduction

Describe private, public preview, and general availability releases

Describe the Modern Lifecycle Policy

Utilize the Microsoft 365 Roadmap portal to learn about upcoming features

Knowledge check

Summary and resources

Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support
 at 
Microsoft 
Entry Requirements

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Conditional OfferUp Arrow Icon
  • Not mentioned

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Microsoft 365 Fundamentals: Demonstrate knowledge of Microsoft 365 licensing, service and support
 at 
Microsoft 

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