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Microsoft Dynamics 365 Fundamentals 

  • Offered byFutureLearn

Microsoft Dynamics 365 Fundamentals
 at 
FutureLearn 
Overview

Duration

3 weeks

Total fee

900

Mode of learning

Online

Credential

Certificate

Microsoft Dynamics 365 Fundamentals
 at 
FutureLearn 
Highlights

  • Duration 3 weeks
  • Weekly study 5 hours
  • Included in an ExpertTrack Course 1 of 6
Details Icon

Microsoft Dynamics 365 Fundamentals
 at 
FutureLearn 
Course details

More about this course
  • Using powerful cloud-based applications such as MS Dynamics 365, you can equip your organisation with the digital tools needed to remain competitive.
  • During this three-week course, you'll delve into the uses of MS Dynamics 365 and how it can help you refine your business processes through a modern business application.
  • You'll also discover how to improve your organization's goals and objectives through added flexibility, allowing you to adopt technology easily for your business processes.
  • This course will help you improve your skills in your role as Sales Functional Consultant and it is part of the ExpertTrack
  • .
  • You'll explore the functionality of each application in MS Dynamics 365, and use real-world business scenarios to demonstrate the key functionality and the business processes they enable.
  • Through MS Dynamics 365 business applications, you'll learn how to optimize operations, transform your products and services, reduce costs, and accelerate growth.
  • The application also helps with people interaction. You'll learn how to empower employees and use the Customer Engagement application to help build positive and engaging relationships with your customers.
  • You'll gain a high-level understanding of cloud concepts and be introduced to Microsoft Azure, a cloud computing service to help you manage deployments and releases, creating a more agile approach within your organization.
  • By the end of the course, you'll feel comfortable and have everything you need to get started with MS Dynamics 365 and streamline your business processes.
Read more

Microsoft Dynamics 365 Fundamentals
 at 
FutureLearn 
Curriculum

Course Introduction

About this Course

Dynamics 365 Business Applications

Dynamics 365 Sales

Dynamics 365 Marketing

Dynamics 365 Customer Service

Dynamics 365 Field Service

Wrapping Up the Week

Unified Operations Applications

Dynamics 365 Project Service Automation

Unified Operations Applications

Dynamics 365 Business Central

The Power Platform

Power Platform Applications

Wrapping Up the Week

Cloud Services

Cloud Services

Knowledge Check: Cloud Services

Deployments and Releases

Security

Knowledge Check: Managing Deployments and Releases

Getting Started with Dynamics 365

Knowledge Check: Getting Started with Dynamics 365

Wrapping Up the Course

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Microsoft Dynamics 365 Fundamentals
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