MS-720 Plan and configure Teams Phone
4.0 /5- Offered byMicrosoft
MS-720 Plan and configure Teams Phone at Microsoft Overview
Duration | 6 hours |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Intermediate |
Official Website | Explore Free Course  |
Credential | Certificate |
MS-720 Plan and configure Teams Phone at Microsoft Course details
- Plan for Teams Phone
- Plan and optimize network performance for Teams Phone
- Migrate voice services from Skype for Business Server to Teams
- Configure Teams Phone
- Configure auto attendants and call queues
- Configure and deploy Direct Routing
- Extend Teams Phone with additional services
- You‘ll learn how to plan for and configure Teams Phone, including Calling Plans, Direct Routing, Auto Attendants, Call Queues, Operator Connect, and how to extend Teams Phone with additional services
- This learning path helps prepare you for Exam MS-720: Microsoft Teams Voice Engineer
- Learn about Microsoft Teams Phone and what is needed to make and receive phone calls, plan for Teams Phone devices, features, and cloud voicemail
- In this course, we cover Teams real-time network requirements and how to optimize your network for Teams real-time media
- In this course, you'll learn how to plan, configure, and migrate Skype for Business Server Enterprise Voice users and devices to Microsoft Teams while maintaining the ability to call internally and externally during the migration
MS-720 Plan and configure Teams Phone at Microsoft Curriculum
Plan for Teams Phone
Introduction
Plan usage scenarios for services and users
Determine license requirements
Plan for Teams Phone devices
Plan and design Teams Phone features
Plan for voicemail
Knowledge check
Summary and resources
Plan and optimize network performance for Teams Phone
Introduction
Understand Teams network requirements
Design network for media optimization
Design and implement QoS
Knowledge check
Summary and resources
Migrate voice services from Skype for Business Server to Teams
Introduction
Understand how Skype and Teams interact
Plan Teams Hybrid Configuration
Implement Teams Hybrid Configuration
Migrate to Teams Phone
Migrate Skype for Business IP phones
Migrate Skype for Business Meeting Room devices
Knowledge check
Summary and resources
Configure Teams Phone
Introduction
Configure emergency calling for Teams Calling Plans
Manage and configure Microsoft PSTN numbers
Configure Operator Connect
Configure Teams Phone policies
Configure Audio Conferencing
Knowledge check
Summary and resources
Configure auto attendants and call queues
Introduction
Design call flows for auto attendants and call queues
Configure auto attendants and call queues
Deploy a channel-based call queue
Configure resource accounts
Configure Office 365 groups for voicemail
Interpret call queue conference modes
Interpret call queue routing methods
Configure holidays for auto attendants and call queues
Configure custom music on hold
Knowledge check
Summary and resources
Configure and deploy Direct Routing
Introduction
Design Direct Routing call flows
Implement SIP trunking with Direct Routing
Configure Emergency Calling for Direct Routing
Extend Teams Direct Routing infrastructure
Deploy and maintain a survivable branch appliance
Knowledge check
Summary and resources
Extend Teams Phone with additional services
Introduction
Understand how Teams interacts with additional services
Configure compliance recording in Teams
Configure and integrate a certified contact center in Teams
Design and deploy voice bots in Teams
Knowledge check
Summary and resources
MS-720 Plan and configure Teams Phone at Microsoft Entry Requirements
- Microsoft 365 and Microsoft TeamsNetworking, telecommunications, and audio/visual basicsIdentity and access management basics
- Not mentioned
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