UPenn - Negotiations
4.5 /5- Offered byCoursera
Negotiations at Coursera Overview
Duration | 17 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Negotiations at Coursera Highlights
- Flexible deadlines Reset deadlines in accordance to your schedule.
- Shareable Certificate Earn a Certificate upon completion
- 100% online Start instantly and learn at your own schedule.
- Beginner Level
- Approx. 14 hours to complete
- English Subtitles: English
Negotiations at Coursera Course details
- In this course, you will learn crucial skills needed to understand the intricate dynamics that go into the process of negotiation, and how you can go into your negotiation confident and fully prepared.
- You'll learn about the framework that goes into shaping a successful negotiation, in addition to gaining the knowledge that will allow you to adapt to rapidly changing circumstances. You'll also learn about emotional control, crafting questions to help you get the information that you need, and skills that will allow you to negotiate in any setting. You will also successfully learn how to navigate a negotiation through real-world exercises, and how to best work to build trust, diffuse anger, and make rational decisions based on the information at hand. Lastly, you will learn how to prepare to negotiate in any setting and use your skills to facilitate with teams and influence outcomes.
- By the end of this course, you'll be able to utilize your newly acquired skills to successfully negotiate for employment, contracts, and in any part of your life. Within this course, you will end with the knowledge of how to craft a successful negotiation strategy and manage the conflict that can arise, as well as build trust.
Negotiations at Coursera Curriculum
Module 1 -Framework
Introduction to Negotiations
Stages of Negotiation & Preparation
Preparation Continued
Exchange of Information
Exchange of Offers
Closing A Negotiation
Module 1 Slides
Module 1
Module 2 -Negotiation Fundamentals
Implicit Beliefs
Zone of Agreement, First Offers & Bargaining
Goods vs. Services
Issues, Leverage, & Creating Value
Judgment
What Questions Do
How to Ask Questions
How to Answer Questions
Negotiation Context: Employment Negotiations
INB Scale
Module 2 Slides
Judgment Survey
Module 2
Module 3 -Negotiation Dynamics
Deception
Your Own Ethics
Detecting Deception
Decrease the Likelihood of Being Deceived
Trust
Whom Should You Trust?
Time Pressure
Threats
Teams
Module 3 Slides
Module 3
Module 4 'Negotiator Mindset
Emotion Regulation
Anxiety
Dealing With Anxiety
Anger
Dealing With Angry Counterparts
Humor
Conclusion
Module 4 Slides
Module 4
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