NSDC Course: Food & Beverage Steward
4.0 /5- Offered byAlison
NSDC Course: Food & Beverage Steward at Alison Overview
Duration | 20 hours |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
NSDC Course: Food & Beverage Steward at Alison Highlights
- Achieve 80% or higher in each course assessment and get a Certificate Of Completion
- You will learn the etiquette and courtesies required from one as well as study the basic rules for maintaining sanitation and safety
- Learn basic safety procedures during emergencies, how to use first aid when necessary, and much more
- Gain a better understanding of proper communication with customers, personal hygiene, first aid, napkin folds, and many more topics that will enable you to deliver high-quality service
NSDC Course: Food & Beverage Steward at Alison Course details
- For Professionals or anyone interested in learning about the roles and responsibilities of a food steward
- Icebreaker And Introduction
- Self Management
- Team Building
- Industry Introduction
- Service Equipment
- Types Of Service, Menu And Cover
- Food Outlet Procedures
- Handling And Cleaning Of Service Gears
- Service Sequence
- Handling Special Situations
- Health And Safety
- Speaking Politly
- Wow' Your Customer
- Teams - Pillars Of Success
- Food And Beverage Steward - Graded Assessment
- This free online food and beverage stewardship course will teach you the knowledge and skills required to become a talented and efficient food and beverage steward
- The Food and Beverage industry is one of the highest-paid industries in the hospitality service sector and the food and beverage steward is the face of the establishment
- This course will teach you how to thrive and advance in the workplace, and offer a top class service to guests
- This course begins by discussing the roles and responsibilities of a food steward
NSDC Course: Food & Beverage Steward at Alison Curriculum
MODULE:1
Icebreaker And Introduction
Program Overview
Setting Ground Rules
Positive Attitude
Creating A Good First Impression
MODULE:2
Self Management
Discipline
Self Evaluation
Goal Setting
Managing Time
Self Motivation
MODULE:3
Handling Conflict Resolution
Interpersonal Skills
Team Dynamics
Dignity Of Labour
Honesty
MODULE:4
Chinaware
Glassware
Flatware
Miscellaneous Tableware
Bar Equipment
Buffet Equipment
MODULE:5
Types Of Menu
Types Of Services
What Is Cover
Napkin Folds
Other Setups
Food Outlet Procedures
Preparing For Service
Welcoming And Seating A Guest
Order Taking -Food And Beverage
Preparation And Setups - Test Your Learning
MODULE:6
Handling And Cleaning Of Service Gears
Handling Of Service Gear
Carrying Plates
Carrying A Service Salver
Carrying A Large Tray And Tray Stand
Carrying Glasses
Cleaning And Polishing Glasses
Service Sequence
Service Of Water
Service Of Non Alcoholic Beverages
Service Of Alcoholic Beverages
Service Of Soup
Service Of Food
Service Of Dessert
Clearing Crockery And Cutleries
Crumbing
Changing A Dirty Ashtray
Handling Check And Guest Exit
MODULE:7
Handling Special Situations
Dealing With Incidents
Handling Complaints
Guests With Special Needs
Service Gear And Service Sequence - Test Your Learning
Health And Safety
First Aid
My Workplace
Introduction And Greetings
Know My Workplace
A Walk Through My Restaurant
Giving Directions
Waste Disposal
Safety In The Workplace - Test Your Learning
MODULE:8
Speaking Politly
Expressing Thankfulness
The Service 'No'
Rude Vs Polite Expressions
Agreeing - Disagreeing
Wow' Your Customer
Giving Suggestions And Recommending
Responding To A Complaint
Complimenting And Praising
Listen Up
Seeking Permission
Mistakes Can Be Erased Easily
Communicating With Guests - Test Your Learning
MODULE:9
Teams - Pillars Of Success
Co-Operation -Key To Team Work
Express Your Hurt Correctly
Conflict Resolution Communication
Accepting Criticism
Giving Criticism
Applying For A Job
Preparing An Effective Resume
Interview
Team Work And Applying For A Job - Test Your Learning
MODULE:10
Food And Beverage Steward - Graded Assessmen
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